u003cemu003eIT for Manufacturing in Ontariou003c/emu003e, Built Around Your Plant
ACT360 provides IT for manufacturing companies across Central and Southern Ontario: proactive monitoring, ERP and production-floor support, and cybersecurity built around your shift schedule, not ours.
pain points
Are IT Issues Holding Back Your Manufacturing Company’s Productivity and Operations?
This year, ACT360 spent u003ca href=u0022https://act360.ca/blog/act360-at-adm-toronto-2025/u0022u003eADM Torontou003c/au003e, Ontario’s largest manufacturing and technology trade show, talking with plant managers and operations leaders about the same problems we hear from our own manufacturing clients: production downtime nobody saw coming, an ERP that doesn’t talk to the shop floor, and tribal knowledge walking out the door when an experienced operator retires.rnrnThat’s why every ACT360 engagement starts with ACTION, our named process behind every u003ca href=u0022https://act360.ca/managed-it-services/u0022u003eManaged IT servicesu003c/au003e engagement, for understanding how your plant actually runs before we recommend a single thing. We assess what’s happening on your floor, not just your device list, then build a plan around your production schedule, your ERP, and the systems your team already depends on.
u003culu003ern tu003cliu003eAre your IT systems reliable? Are they performing well?u003c/liu003ern tu003cliu003eAre you fully protected against cyber threats?u003c/liu003ern tu003cliu003eAre your IP and Trade Secrets protected?u003c/liu003ern tu003cliu003eIs your network stable for ERP and network intensive applications?u003c/liu003ern tu003cliu003eIs there room for improvement in your business operations?u003c/liu003ern tu003cliu003eIs the current IT infrastructure costing you money when it should be saving it?u003c/liu003ern tu003cliu003eAre proper system integration support and hardware optimizations taking too much of your time?u003c/liu003ernu003c/ulu003e
Our Unique Offering
Every Plan Starts With ACTION’s Tailor Step: Built From Your Floor, Not a Template
We commit to a long-term partnership built on ACTION’s Tailor step: a plan drawn from how your plant actually runs, not a generic template. For a job shop running SolidWorks or Sage, that might mean patch management scheduled outside production hours. For a multi-site manufacturer, it might mean ERP integrations that finally stop the double data entry between quoting, scheduling, and invoicing.
u003culu003ern tu003cliu003eTailored IT Infrastructureu003c/liu003ern tu003cliu003eOptimized Machine and System Integrationsu003c/liu003ern tu003cliu003eReal-Time Production Monitoringu003c/liu003ern tu003cliu003eERP and CRM Integrationu003c/liu003ern tu003cliu003eAI and Workflow Automationu003c/liu003ern tu003cliu003ePredictive Maintenance Supportu003c/liu003ern tu003cliu003eScalable Solutions as You Growu003c/liu003ern tu003cliu003eIP and Trade Secrets Protectionu003c/liu003ern tu003cliu003eNetwork Stability for ERP and Network-Intensive Applicationsu003c/liu003ern tu003cliu003eNew User Onboardingu003c/liu003ern tu003cliu003eModernization of Remote Operationsu003c/liu003ern tu003cliu003eCustom Applications and Production Dashboardsu003c/liu003ern tu003cliu003eCustomer Self-Serve Portalsu003c/liu003ern tu003cliu003eSupply Chain Integrationu003c/liu003ernu003c/ulu003e
Case Studies
See How ACT360 Solves Real Infrastructure Problems for Ontario Businesses
How Sandbox Centre Fixed Its Wi-Fi for Everyday Members and 165-Person Events
Client & Project Snapshot Client Sandbox Centre, a Regional Innovation Centre (RIC)…
Read more about How Sandbox Centre Fixed Its Wi-Fi for Everyday Members and 165-Person Events
How a 35-Person Painting Contractor Cut a $60,000 Server Quote to $25,000
Client & Project Snapshot Industry Commercial painting contractor, with a related c…
Read more about How a 35-Person Painting Contractor Cut a $60,000 Server Quote to $25,000
Custom Software Built on the Autotask API: A Case Study
Client & Project Snapshot Client ACT360 Web & IT (internal project) Engagemen…
Read more about Custom Software Built on the Autotask API: A Case StudyThe Full IT Support Your Plant Needs, Without Adding Headcount
u003culu003ern tu003cliu003e24/7 troubleshooting for the systems your shift depends on, from a workstation on the shop floor to the ERP terminal in the office.u003c/liu003ern tu003cliu003eRemote and on-site support so a stuck ticket never becomes a stopped line.u003c/liu003ernu003c/ulu003e
u003culu003ern tu003cliu003eProactive monitoring and maintenance, with patch management and updates scheduled outside production hours, not during your shift.u003c/liu003ern tu003cliu003eNetwork management built for the uptime a production line actually needs.u003c/liu003ernu003c/ulu003e
u003culu003ern tu003cliu003eSecurity assessments built for OEM and enterprise vendor questionnaires, so you’re not scrambling the week a customer asks.u003c/liu003ern tu003cliu003eFirewalls, endpoint protection, and data encryption across both your office network and your production systems.u003c/liu003ern tu003cliu003eSee our full u003ca href=u0022https://act360.ca/it-services/cybersecurity/u0022u003ecybersecurity servicesu003c/au003e.u003c/liu003ernu003c/ulu003e
u003culu003ern tu003cliu003eAutomated backups for your ERP, drawings, and production data, tested, not assumed.u003c/liu003ern tu003cliu003eDisaster recovery planning so a server failure costs you hours, not a missed shipment.u003c/liu003ernu003c/ulu003e
u003culu003ern tu003cliu003eCloud migration planned around your production schedule, not a weekend cutover that leaves your team guessing Monday morning.u003c/liu003ern tu003cliu003eMicrosoft 365 and cloud-based tools set up the way your office and shop floor actually use them.u003c/liu003ernu003c/ulu003e
u003culu003ern tu003cliu003eA vCIO who ties your technology spending to production goals and growth plans, reviewed quarterly, not once a year.u003c/liu003ern tu003cliu003eSee how a u003ca href=u0022https://act360.ca/blog/how-a-strong-it-strategy-can-improve-manufacturing-efficiency/u0022u003estronger IT strategy improves manufacturing efficiencyu003c/au003e.u003c/liu003ernu003c/ulu003e
u003culu003ern tu003cliu003eSourcing and installing the workstations, servers, and software your CAD and ERP tools actually need to run well, not just what’s in stock.u003c/liu003ern tu003cliu003eLicensing and subscription management so renewals don’t surprise you.u003c/liu003ernu003c/ulu003e
u003culu003ern tu003cliu003eVoIP systems that keep the front office, the shop floor, and remote sales connected on one platform.u003c/liu003ern tu003cliu003eVideo conferencing and collaboration tools set up for teams that aren’t all in one building.u003c/liu003ernu003c/ulu003e
u003culu003ern tu003cliu003eNetwork design built for ERP traffic, CAD file transfers, and production equipment on the same floor, not a generic office layout.u003c/liu003ern tu003cliu003eRunning more than one site? u003ca href=u0022https://act360.ca/blog/it-services-for-multi-location-manufacturing-companies/u0022u003eHere’s what changesu003c/au003e.u003c/liu003ernu003c/ulu003e
u003culu003ern tu003cliu003eSecuring the phones and tablets your supervisors and drivers use to check job status and scan shipments, without slowing them down to do it.u003c/liu003ernu003c/ulu003e
u003culu003ern tu003cliu003eIntegration support for the ERP and accounting systems manufacturers actually run: Sage, Dynamics, and QuickBooks, so job costs, quotes, and invoices stop being re-typed into three places.u003c/liu003ern tu003cliu003eSetup, training, and ongoing support included.u003c/liu003ernu003c/ulu003e
Programs We’re Experienced In
The Manufacturing Systems We Already Know, From the Shop Floor Up
Your IT partner needs to actually understand the systems your plant runs on, not just IT in general. That’s the difference you’ll feel working with us: real, practical knowledge of the manufacturing technology you already rely on.
u003ca href=u0022https://act360.ca/it-services/it-support/u0022u003eIT Support and Managementu003c/au003e
u003culu003ern tu003cliu003eu003cstrongu003eProactive System Monitoringu003c/strongu003e: Find issues in IT and resolve them before they impact production.u003c/liu003ern tu003cliu003eu003cstrongu003e24/7 Help Desku003c/strongu003e: Quick response for minimal downtime, keeping operations up and running.u003c/liu003ern tu003cliu003eu003cstrongu003ePerformance Insightsu003c/strongu003e: Ongoing reporting on system health and security for informed decision-making.u003c/liu003ern tu003cliu003eu003cstrongu003eStrategic IT Alignmentu003c/strongu003e: Align technology to support production goals.u003c/liu003ern tu003cliu003eu003cstrongu003eCybersecurity Protectionu003c/strongu003e: Protect sensitive data and operational systems from threats.u003c/liu003ernu003c/ulu003e
u003ca href=u0022https://act360.ca/it-services/cloud-migration/u0022u003eCloud Migration Servicesu003c/au003e
u003culu003ern tu003cliu003eu003cstrongu003eCustom Migration Plansu003c/strongu003e: Assess and plan cloud solutions designed around manufacturing workflows.u003c/liu003ern tu003cliu003eu003cstrongu003eSeamless Deploymentu003c/strongu003e: Move data and systems to the cloud with minimal disruption.u003c/liu003ern tu003cliu003eu003cstrongu003eEnhanced Collaborationu003c/strongu003e: Enable better team connectivity and real-time data access.u003c/liu003ern tu003cliu003eu003cstrongu003eContinuous Optimizationu003c/strongu003e: Keep cloud infrastructure secure and efficient for manufacturing demands.u003c/liu003ernu003c/ulu003e
u003ca href=u0022https://act360.ca/it-services/cabling/u0022u003eOnsite Network and System Administrationu003c/au003e
u003culu003ern tu003cliu003eu003cstrongu003eTargeted Infrastructure Auditsu003c/strongu003e: Identify bottlenecks and areas for operational improvements.u003c/liu003ern tu003cliu003eu003cstrongu003eOptimized IT Strategiesu003c/strongu003e: Align technology upgrades with plant production goals.u003c/liu003ern tu003cliu003eu003cstrongu003eReliable Upgradesu003c/strongu003e: Implement changes with minimal disruption to plant operations.u003c/liu003ern tu003cliu003eu003cstrongu003eOngoing Maintenanceu003c/strongu003e: Ensure network and systems run at their most efficient and secure levels.u003c/liu003ernu003c/ulu003e
Managed IT
Your Technology Partner, Not Your Ticket Queue
Managed IT shouldn’t mean chasing your provider every time something breaks. ACT360’s Managed IT for manufacturers includes proactive monitoring scheduled around your production hours, quarterly business reviews with your leadership, and a named contact who already knows your ERP and your shop floor systems.rnrnEvery ACT360 Managed IT engagement includes a 90-day exit clause, because we shouldn’t have to lock you in to prove it’s working.
CIO/CTO Strategy
A vCIO Who Understands Production Goals, Not Just IT Tickets
A vCIO connects your technology spending to your production goals and growth plans, not just your ticket count. Instead of the owner or ops manager evaluating cloud contracts and vendor renewals between shifts, you get a fractional CIO who reviews the plan with your leadership every quarter and flags what’s coming before it’s urgent.
Questions Plant Managers Ask About Manufacturing IT Support
u003cdiv class=u0022faq-answeru0022u003eu003cpu003ePatching and updates are scheduled outside production hours, not during your shift. Proactive monitoring follows the same rule, so it’s built around your production schedule rather than ours.u003c/pu003eu003c/divu003e
u003cdiv class=u0022faq-answeru0022u003eu003cpu003eWe support the ERP and accounting systems manufacturers actually run, including Sage, Dynamics and QuickBooks. That includes integrations so job costs, quotes and invoices stop getting re-typed into 3 places. It also covers network design that handles ERP traffic, CAD file transfers and production equipment on the same floor.u003c/pu003eu003c/divu003e
u003cdiv class=u0022faq-answeru0022u003eu003cpu003eFull-service Managed IT typically runs $80 to $150 CAD per user per month, and remote-only support runs $75 to $120. Microsoft licensing is billed separately. For a plant, the number also depends on how many sites you run, how many shop floor devices we’re supporting and how much on-site work is involved.u003c/pu003eu003c/divu003e
u003cdiv class=u0022faq-answeru0022u003eu003cpu003eExpect 60 to 90 days for Managed IT onboarding, done in phases so production keeps running. We begin with ACTION, which means learning how your plant actually runs before recommending changes. From there, work is planned around your production schedule rather than a weekend cutover that leaves your team guessing Monday morning. Disruptive tasks like patching happen outside production hours.u003c/pu003eu003c/divu003e
u003cdiv class=u0022faq-answeru0022u003eu003cpu003eSecurity assessments built for OEM and enterprise vendor questionnaires are part of our cybersecurity work, so you’re not scrambling the week a customer asks. We also protect both your office network and your production systems with firewalls, endpoint protection and data encryption.u003c/pu003eu003c/divu003e
u003cdiv class=u0022faq-answeru0022u003eu003cpu003eEvery ACT360 Managed IT engagement includes a 90-day exit clause. We shouldn’t have to lock you in to prove it’s working, and you’ll have a named contact and quarterly business reviews to judge it by.u003c/pu003eu003c/divu003e
u003cdiv class=u0022faq-answeru0022u003eu003cpu003eACTION starts by assessing what’s happening on your floor, not just your device list. The free IT Readiness Assessment is that first step. It takes 30 minutes, carries no obligation, and gives you a starting point for a plan built around your production schedule, your ERP and the systems your team already depends on.u003c/pu003eu003c/divu003e
Manufacturing IT Support Across Central and Southern Ontario
Providing managed IT, technology strategy, and custom systems that support reliable operations and intentional growth.
Aurora – IT Services
Reliable managed IT, structured technology planning, and modern business systems for growing organizations in Aurora.
View area detailsBarrie – IT Services
Proactive IT support, vCIO guidance, and custom application development for businesses across Barrie and Simcoe County.
View area detailsInnisfil – IT Services
Proactive IT support, cybersecurity, and custom systems for organizations in Innisfil.
View area detailsMarkham – IT Services
Managed IT, web, and application support for growing technology, professional-services, and corporate businesses in Markham, Ontario.
View area detailsNewmarket – IT Services
Strategic IT planning, cybersecurity, and custom system development for Newmarket businesses.
View area detailsOrillia – IT Services
Reliable IT operations and structured technology planning for growing businesses in Orillia.
View area detailsVaughan – IT Services
Managed IT, web, and application support for Vaughan's manufacturers, builders, and growing businesses.
View area details
Ready for an IT Readiness Assessment Built Around Your Plant?
More From ACT360 for Manufacturers
