IT Services and Support for Markham’s Growing Business Community

Ask yourself when they last brought you a recommendation you didn’t have to ask for. Most providers respond to problems; we run an assessment first so you can see, in writing, what’s working and what isn’t before you decide anything. No obligation attached.

Yes, and it’s a fair question to ask any provider outside your city. Most of what keeps a business running (monitoring, patching, help desk, security) happens remotely regardless of where the provider’s office sits, and we’re on-site in Markham whenever a project or an issue genuinely needs it. What matters is whether the team on the other end of the phone knows your business, not their commute.

Most Markham clients land between $80 and $150 CAD per user per month for full-service managed IT, depending on scope and whether on-site visits are included. For comparison, a full-time IT hire in Ontario runs $80,000 to $120,000 CAD a year before benefits. We’ll walk you through exact numbers for your team size before you sign anything.

That fear is exactly why we don’t do a big-bang cutover. Every engagement starts with discovery, then a phased implementation that validates each system before moving to the next, so you’re never staring at a weekend where everything flips at once.

No. Managed IT agreements include a 90-day exit clause, so if we’re not delivering, you’re not stuck waiting out a renewal to leave.

Both, and the mix matters less than the approach. Whether it’s a Markham software company, a professional-services firm, or a manufacturer, ACTION starts the same way: understanding how your business runs before we recommend a single thing.