ACT360 Serving Newmarket, Ontario

Response time depends on your plan and how severe the issue is, and the specifics get set during your assessment rather than promised as a generic number. Proactive monitoring means many small problems get caught before they turn into a full afternoon of downtime, and a named contact who already knows your setup handles them.

ACT360 built its Newmarket support around small and mid-sized businesses specifically, so you get the same monitoring, security, and named contact that larger companies expect, sized to your budget. Pricing is structured so you’re not paying for enterprise tools you’ll never use.

Local businesses across healthcare, professional services, retail, and manufacturing near Newmarket already rely on ACT360, each with solutions shaped around their specific compliance and workflow needs. Every setup gets its own recommendation.

Support and strategy go together at ACT360, so alongside day-to-day troubleshooting you also get quarterly reviews and a technology roadmap tied to where your Newmarket business is actually headed. We look at what’s coming, a new hire, a new location, a compliance requirement, and plan the technology around it ahead of time. That way, decisions about new software, hardware, or security get made on your schedule, not scrambled together after something forces the issue. It’s the difference between IT that reacts and IT that keeps pace with your business.

Distance rarely gets in the way. Remote monitoring, cloud-based tools, and on-site visits when they’re needed mean Newmarket businesses get the same named-contact support as clients closer to our Barrie office.

Managed IT onboarding typically runs 60 to 90 days in phases, starting with discovery and documentation, then a phased rollout, then testing and a first business review. Nothing flips over in a single cutover weekend, and the full onboarding process is published if you want to see each step.

Full-service managed IT typically runs $80 to $150 CAD per user per month, with Microsoft licensing billed separately, and your exact number comes from a proposal built on your setup. Managed IT plans also include a 90-day exit clause, so you’re never locked into a partnership that isn’t working. That clause applies to Managed IT specifically, not standalone project work like web design or a single security fix. The free 30-minute IT Readiness Assessment is where that proposal starts, with no obligation.