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Backed by our 90-day exit clause — no lock-in.

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500
+
Clients handled
15
years
in Business
4.8/5
stars
Google/Clutch Reviews

Why Partner With Us

ACT360 Is a Technology Partner for Growing Ontario Businesses

In Barrie, ACT360 is ranked among the top IT services companies by ThreeBestRated, recognition earned through client reviews, service history, and business verification, not paid placement.

Book a Free IT Assessment
  • Are you suffering from slow or incapable IT support?
  • Are you outgrowing your existing solutions?
  • Are your budgets being weighed down by your current IT provider?
  • Are you losing time trying to figure out how to DIY everything?
  • Are you facing a new challenge and need guidance completing it?

When your team partners with ACT360, you get direct access to people who’ve solved this exact problem before, for businesses across Ontario.

The result is measurable: less time lost to IT problems, systems your team can actually depend on, and a technology partner focused on your business goals, not just your ticket queue.

Here’s what changes when ACT360 handles your IT:

If you try to do IT projects and new implementations yourself, you will have to discover and face all the problems yourself without any prior experience that would equip you to successfully and efficiently tackle them. That’s why, when you hire ACT360, you benefit from years of accumulated experience across a wide variety of clients and industries, so that your tech issues are resolved quickly and at low cost. We have done it before, learned from it, and are ready to implement it for you. This takes the pressure off of your company and makes us a better solution than having in-house tech staff.

Having multiple staff members focused on IT puts you in the position of covering multiple salaries to meet the needs of your company as it grows. When you have us help, you don’t have to pay anywhere near as much and get better results. You can take that extra money and invest it in other company areas that need attention.

Your management team has enough to worry about. When we handle the IT side of your company, it pulls it almost entirely off the plate of your existing staff. You can trust that we’ll stay in front of your needs and keep things up and running for you. If the rare emergency does pop up, we’ll be there and solve it for you at the same speed you’d expect from someone on your staff.

Weird things can happen, but we do everything we can to stay in front of things that would knock your employees offline during work hours. This keeps the sales flowing and lets your people do their best work at the most important times. And when you sign up with one of our service plans, you don’t have to work from an hourly billing perspective anymore. We offer flat rate managed IT services, which aligns our interests, because we make money when you are not broken!

Any service plan clients receive discounts on services outside of their plan. This lets you worry less. In the rare case of an emergency, you’ll pay less by having us as part of your team.

IT Services Questions Ontario Businesses Ask Us

ACT360 provides remote monitoring, data protection, cloud solutions, cabling, and IT consulting under one contract, so your team can focus on running the business instead of managing vendors.

IT support services are generally reactive: the team is there to repair things when they break. A Managed IT services company, such as ACT360, does the latter by proactively monitoring your systems, avoiding downtime, and offering flat-rate pricing. That’s a way to align our successes because when your systems are flowing smoothly, who doesn’t win?

ACT360 serves growing businesses across Central and Southern Ontario, including the GTA, not just Barrie and Simcoe County where our team is based. You get local experts who understand what growing companies actually need.

A full-time IT manager in Ontario costs roughly $80,000 to $120,000 CAD a year before benefits and overhead. Partnering with ACT360 gets you a full team of experts for a fraction of that, without the hiring risk of a single point of failure.

Using an internal IT staff usually results in more than one salary, training, overhead, and management. Subcontracting to ACT360 will get you a professional team with years of experience for a fraction of the price. You receive enterprise-level expertise and support without putting a squeeze on your budget.

Our IT support has been designed to be the fastest and most reliable service. We have complete service desk coverage, direct access support channels, and proactive monitoring, which means we solve problems often before you even become aware of them. In the rare time you have an “emergency”, we act as if we are a team in your office, preventing your business from being on hold with unnecessary costs.

The ACT360 IT Services Process

Every ACT360 engagement runs on ACTION, our named process for understanding your business before we recommend anything. Here’s what that looks like in practice.

Step 1

Assess & Comprehend: We Start With Your Business, Not a Quote

Our first conversation is a real look at what’s actually happening in your business and where you’re headed, not a sales pitch. That’s the first two steps of ACTION, and it’s how we make sure any recommendation actually fits before we make one.

Step-2

Tailor: A Plan Built From What We Learned, Not a Template

Your project manager builds a plan from that first conversation, with clear reasoning and a fair price. No high-pressure tactics. Once you approve it, we move to Implement.

Step-3

Implement, Optimize, Nurture: We Don’t Disappear After Launch

We roll out the plan in phases, on the timeline we agreed to, with regular updates from your project manager. Once it’s live, quarterly reviews keep it optimized as your business changes, the same ACTION methodology behind every ACT360 engagement.

IT Services & Support Service areas in Central Ontario

Providing managed IT, technology strategy, and custom systems that support reliable operations and intentional growth.

Explore IT Services Across Ontario

A cybersecurity analyst wearing a headset working in a security operations center, monitoring systems for threats
Cybersecurity
Multi-layered protection, threat monitoring, and compliance support sized to how your business actually operates. Cybersecurity Services →
A group of businessmen working on ipads
IT Consultancy
Strategic guidance that starts with your business goals, not a product list, so every recommendation actually fits. IT Consultancy →
Quarterly business review meeting with laptops representing an ACT360 vCIO strategy session
vCIO Services
Quarterly business reviews and a technology roadmap that connects IT spend to where your business is headed. vCIO Services →
IT helpdesk technician wearing a headset providing remote support at a laptop
IT Support
Fast, named-contact help when something breaks, backed by a team that already knows your systems. IT Support →
Cabling
Structured network cabling, certified and tested, built to scale as your business grows. Cabling Services →
Security Cameras
Business security camera installs designed and integrated by the same team that manages your network. Security Camera Services →

Explore IT Services by City

IT specialist inspecting data center infrastructure, representing ACT360 IT services
IT Services in Barrie
ACT360’s HQ-city build: the full range of IT services for Barrie businesses. IT Services in Barrie →
IT specialist inspecting data center infrastructure, representing ACT360 IT services
IT Services in Newmarket
A local technology partner for Newmarket’s healthcare, manufacturing, and Main Street businesses. IT Services in Newmarket →
IT specialist inspecting data center infrastructure, representing ACT360 IT services
IT Services in Orillia
One accountable technology partner for Orillia businesses that want IT handled end to end. IT Services in Orillia →
IT specialist inspecting data center infrastructure, representing ACT360 IT services
IT Services in Aurora
IT built for Aurora businesses outgrowing ad-hoc support. IT Services in Aurora →
IT specialist inspecting data center infrastructure, representing ACT360 IT services
IT Services in Simcoe County
IT support across Simcoe County for businesses tired of chasing their provider. IT Services in Simcoe County →
IT specialist inspecting data center infrastructure, representing ACT360 IT services
IT Services in Innisfil
IT built for one of Ontario’s fastest-growing towns, from Alcona to the Highway 400 corridor. IT Services in Innisfil →

Case Studies

Microsoft Teams Rooms Boardroom Solution
ACT360 designed and installed a dedicated Microsoft Teams Rooms boardroom setup to resolve ongoing meeting-room reliability issues. Read the Case Study →
Sandbox Centre Network Upgrade
A full network and cabling upgrade for the Sandbox Centre, built for reliability and future growth. Read the Case Study →
Server Room Infrastructure Upgrade
A structured cabling and server room overhaul that eliminated recurring connectivity issues. Read the Case Study →

Guides & Resources

Why Small Businesses Outgrow Their First IT Provider Faster Than They Expect
The growth stages where a business’s IT needs change faster than its provider does. Read the Article →
What Does an IT Consultancy Do?
How IT consulting differs from ongoing managed support, and when a business needs each. Read the Article →

Choosing the Right IT Supplier

Download our free PDF for a practical checklist when evaluating IT partners.

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