Act360 is one of the top IT support companies in Barrie and Southern Ontario. Experience why hundreds of local businesses work with us for IT technical support.Experience Act360's Amazing IT Support
Act360 is one of the only Barrie IT support companies with a Microsoft Silver Competency. As a Certified IT Support Company in Barrie, Ontario, we are dedicated to helping mid-sized businesses, government entities, and schools manage their IT. Our Barrie IT support team is close-knit, relatively laid back, and all local. We believe that your technology should be a source of profit, rather than a source of headaches.
When your partner with us as your Barrie IT Support team, you’ll find the “all-in-one” pricing for our DEEP MSP partnership to be easy and scalable, giving you more service at a lower cost than hiring a full in-house team or choosing a more admin-heavy MSP competitor. Your team members will love the easy-to-use Service Desk Support that makes getting a hold of our local team a breeze. And your CEO will love the built-in VCIO service that helps support business initiatives through technology while also finding ways to save you costs, increase your team’s productivity, and thus improve profit margins. Win-win!
When you’re ready for a personable, friendly, and experienced IT team, reach out and let’s chat about your needs and if the DEEP MSP partnership is right for you.
We listen to our clients and other team members to understand the full scope of the requirements and goals. We aim to put ourselves in your shoes as we design and build the processes, tools, and infrastructure that will make your team more productive. It shocks us why other Barrie IT support companies don't follow this core principle.
Our goal is to give our clients the full solution, and that we actively are making suggestions and ideas to improve the value our clients get. To this end, we developed our DEEP MSP partnership that goes beyond mere service desk or IT support to give a VCIO, IT Strategy, and Process Improvement. That way, your technology becomes a profit enhancer rather than a profit hindrance.
As your IT support company, we look beyond the problem in front of us to find the source of the problem, so we can resolve it. When we work as your Managed Service Provider, we’ll work with your team and any vendors until we have fully fixed the issue at hand.
Sometimes, the problem is us. In those circumstances, we strive to deal with our mistakes as a team, learn from them, fix them, and then not look back and repeat them. We also aim to provide proactive and forward-facing solutions by identifying issues as soon as they’re spotted, and then helping you find ways to correct problems efficiently and well.
We believe in creating a flexible, asynchronous, and remote-friendly work place, remembering that people work at ACT360 to support their lives and families, and not to make work the centre of their world. This value guides how we manage and collaborate with team members. We want our employees to feel supported to take care of family and personal needs. If the work is getting done well and on time, and it's working with the team, then we are flexible.
We believe our employees can and should be trusted to have ownership over their work and feel empowered to improve results. We believe that we one of the only Barrie IT support companies to live by this core tenant.
We hire experts, and so we trust our experts to create solutions in efficient ways which work for them. We're not looking for order-takers, but employees willing to grow in their knowledge and expertise, express a willingness to learn, and who will seek continual improvement for the company and for our clients.