u003cemu003eSmall Business IT Servicesu003c/emu003e Built for Stability, Clarity, and Growth.
Helping small businesses across Central and Southern Ontario run reliably
u003culu003ern tu003cliu003eIs your technology easy to use?u003c/liu003ern tu003cliu003eDo your tools work properly when you go to use them?u003c/liu003ern tu003cliu003eDoes your IT partner provide you with efficient service?u003c/liu003ern tu003cliu003eAre communication channels open and clear between you and your IT partner?u003c/liu003ern tu003cliu003eAre you receiving growth-focused advice and recommendations?u003c/liu003ern tu003cliu003eIs your IT partner providing budget-conscious solutions?u003c/liu003ernu003c/ulu003e
Our Unique Offering
We make sure our proven IT solutions are tailored to the exact needs of small businesses, to deliver the optimal IT architecture needed to scale and grow.
u003culu003ern tu003cliu003eWork-from-home solutionsu003c/liu003ern tu003cliu003eAccounting platform support (Quickbooks, Xero, Sage)u003c/liu003ern tu003cliu003eOffice365 management and supportu003c/liu003ern tu003cliu003eAffordable Cybersecurity and trainingu003c/liu003ern tu003cliu003eLine of business program supportu003c/liu003ern tu003cliu003eNew computer Purchasing and Setupu003c/liu003ern tu003cliu003eWifi u0026amp; network managementu003c/liu003ernu003c/ulu003e
Case Studies
Check Out Our Case Studies to Discover How ACT360 Truly Impacts Change and Growth for Your Business
How Sandbox Centre Fixed Its Wi-Fi for Everyday Members and 165-Person Events
Client & Project Snapshot Client Sandbox Centre, a Regional Innovation Centre (RIC)…
Read more about How Sandbox Centre Fixed Its Wi-Fi for Everyday Members and 165-Person Events
How a 35-Person Painting Contractor Cut a $60,000 Server Quote to $25,000
Client & Project Snapshot Industry Commercial painting contractor, with a related c…
Read more about How a 35-Person Painting Contractor Cut a $60,000 Server Quote to $25,000
Custom Software Built on the Autotask API: A Case Study
Client & Project Snapshot Client ACT360 Web & IT (internal project) Engagemen…
Read more about Custom Software Built on the Autotask API: A Case StudyReady to Harness the Full Range of Our IT Services to Fuel Your Growth?
u003culu003ern tu003cliu003e24/7 assistance for troubleshooting and resolving technical issues.u003c/liu003ern tu003cliu003eRemote and on-site support to quickly address IT challenges.u003c/liu003ernu003c/ulu003e
u003culu003ern tu003cliu003eProactive monitoring and maintenance of your IT infrastructure.u003c/liu003ern tu003cliu003eRegular updates, patch management, and performance optimization.u003c/liu003ern tu003cliu003eNetwork management to ensure secure and reliable connectivity.u003c/liu003ernu003c/ulu003e
u003culu003ern tu003cliu003eComprehensive security assessments and vulnerability management.u003c/liu003ern tu003cliu003eImplementation of firewalls, antivirus, and data encryption.u003c/liu003ern tu003cliu003eEmployee training on best practices to minimize security risks.u003c/liu003ernu003c/ulu003e
u003culu003ern tu003cliu003eAutomated data backups to prevent data loss.u003c/liu003ern tu003cliu003eDisaster recovery planning to ensure business continuity in case of emergencies.u003c/liu003ernu003c/ulu003e
u003culu003ern tu003cliu003eCloud migration and management for increased flexibility and scalability.u003c/liu003ern tu003cliu003eIntegration of cloud-based solutions such as Office 365, Google Workspace, and more.u003c/liu003ernu003c/ulu003e
u003culu003ern tu003cliu003eExpert advice on technology planning and budgeting.u003c/liu003ern tu003cliu003eIT strategy development to align technology with business goals.u003c/liu003ernu003c/ulu003e
u003culu003ern tu003cliu003eSourcing and installation of the latest hardware and software tailored to your needs.u003c/liu003ern tu003cliu003eLicensing and subscription management to keep your systems up to date.u003c/liu003ernu003c/ulu003e
u003culu003ern tu003cliu003eImplementation of Voice over IP (VoIP) systems for efficient and cost-effective communication.u003c/liu003ern tu003cliu003eSet up and support for video conferencing tools and collaboration platforms.u003c/liu003ernu003c/ulu003e
u003culu003ern tu003cliu003eDesign and implementation of secure and efficient network infrastructure.u003c/liu003ern tu003cliu003eOngoing monitoring and support to ensure network stability.u003c/liu003ernu003c/ulu003e
u003culu003ern tu003cliu003eManagement and security of mobile devices used within the company.u003c/liu003ern tu003cliu003eEnsuring safe access to company data and resources from any location.u003c/liu003ernu003c/ulu003e
u003culu003ern tu003cliu003eSeamless integration of QuickBooks with your existing systems for streamlined financial management.u003c/liu003ern tu003cliu003eSetup, training, and ongoing support to ensure you get the most out of QuickBooks.u003c/liu003ern tu003cliu003eCustomization and automation of financial processes to save time and reduce errors.u003c/liu003ernu003c/ulu003e
Programs We’re Experienced In
Our Expertise in Your Specific Industry Tools Has Already Brought u003cemu003eGrowth and Success to Businesses Just Like Yours!u003c/emu003e
Enjoy peace of mind with an IT partner who understands your needs and the unique demands of small businesses. We provide tried-and-true expertise in the essential technology and tools that drive daily operations in your business, ensuring things run smoothly and efficiently.
Accounting: QuickBooks, Xero, Sage
Accounting software for managing finances, invoicing, and payroll.
Microsoft Office 365
Suite of productivity tools including Word, Excel, PowerPoint, Outlook, Teams, and OneDrive.
Dropbox Business
File storage, sharing, and collaboration platform for teams.
Managed IT
Are You Familiar With Our Managed IT Services Offering?
At ACT360, we believe your IT team should be a pleasure to work with. Our dedicated experts promptly resolve issues, proactively prevent problems, provide strategic insights for growth, and continuously monitor and optimize your systems.rnrnReady to experience dedicated, continuous, strategic, and expert support to elevate your business?
CIO/CTO Strategy
Enhance Your IT Strategy with Our vCIO Services
Ease the burden of making technical decisions and pass the IT strategy to a “Fractional CIO” (Virtual CIO) whose expertise spans industries. We believe that you need the right tools, the right team, the right business alignment, and the right strategy in order to succeed. So as your IT strategist and point of contact, you’ll get the same level of expert IT strategy the “big guys” get, but for a fraction of the investment.
Questions Small Business Owners Ask Before Switching IT Providers
u003cdiv class=u0022faq-answeru0022u003eu003cpu003eSmall teams often feel IT problems the most, because there’s no one in-house to absorb them. Our small business support covers the basics that keep you running, from Microsoft 365 and Wi-Fi to new computer setup and affordable cybersecurity training. We size the plan to your team rather than selling you an enterprise package.u003c/pu003eu003c/divu003e
u003cdiv class=u0022faq-answeru0022u003eu003cpu003eFull-service Managed IT typically runs $80 to $150 CAD per user per month, while remote-only support runs $75 to $120. Microsoft licensing is billed separately. Your number depends on headcount, how many devices and locations you have, and whether you need on-site visits.u003c/pu003eu003c/divu003e
u003cdiv class=u0022faq-answeru0022u003eu003cpu003eThose are exactly the tools we support most often for small businesses. We handle QuickBooks, Xero and Sage alongside Microsoft 365 and Dropbox Business, so the systems you rely on every day aren’t left to a separate vendor.u003c/pu003eu003c/divu003e
u003cdiv class=u0022faq-answeru0022u003eu003cpu003eEvery ACT360 Managed IT agreement includes a 90-day exit clause, so you aren’t locked in while you find out whether we’re the right fit. We’d rather earn the relationship than rely on a contract to keep it. That clause applies to Managed IT specifically. Other work, like a one-off project or new computer setup, is scoped on its own terms. Ask us to walk you through it before you sign anything.u003c/pu003eu003c/divu003e
u003cdiv class=u0022faq-answeru0022u003eu003cpu003eManaged IT onboarding typically takes 60 to 90 days and happens in phases. Your team keeps working throughout while we document your setup and bring it up to standard.u003c/pu003eu003c/divu003e
u003cdiv class=u0022faq-answeru0022u003eu003cpu003eYou’ll get a named contact who knows your setup and explains decisions in plain language. We start by understanding how your business runs before recommending anything. After that, you get growth-focused, budget-conscious advice rather than a list of products to buy.u003c/pu003eu003c/divu003e
u003cdiv class=u0022faq-answeru0022u003eu003cpu003eBegin with our free IT Readiness Assessment. It takes 30 minutes, there’s no obligation, and you’ll leave knowing where your technology stands and what to fix first.u003c/pu003eu003c/divu003e
Managed IT & Technology Strategy Across Central Ontario
Providing managed IT, technology strategy, and custom systems that support reliable operations and intentional growth.
Aurora – IT Services
Reliable managed IT, structured technology planning, and modern business systems for growing organizations in Aurora.
View area detailsBarrie – IT Services
Proactive IT support, vCIO guidance, and custom application development for businesses across Barrie and Simcoe County.
View area detailsInnisfil – IT Services
Proactive IT support, cybersecurity, and custom systems for organizations in Innisfil.
View area detailsMarkham – IT Services
Managed IT, web, and application support for growing technology, professional-services, and corporate businesses in Markham, Ontario.
View area detailsNewmarket – IT Services
Strategic IT planning, cybersecurity, and custom system development for Newmarket businesses.
View area detailsOrillia – IT Services
Reliable IT operations and structured technology planning for growing businesses in Orillia.
View area detailsVaughan – IT Services
Managed IT, web, and application support for Vaughan's manufacturers, builders, and growing businesses.
View area details
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Small Business IT in Newmarket
