500
+
Clients handled
15
years
in Business
4.8/5
stars
Google/Clutch Reviews

The Team Values Behind the Top-Notch IT Services and Managed IT Aurora Deserves

Group 30

Be the Client

We listen to our clients and other team members to understand the full scope of the requirements and goals. We put ourselves in your shoes as we design and build the processes, tools, and infrastructure that will make your team more productive.

Group (1)

Give the 360° Solution

Our goal is to give our clients the full solution, so your technology becomes a profit enhancer rather than a profit hindrance. That’s why our offerings go beyond service desk or IT support to give a VCIO, IT Strategy, and Process Improvement.

Group (2)

Be a Problem Solver

We look beyond the problem to find its actual source so we can resolve it. When we work as your Managed Service Provider, we’ll work with your team and any vendors until we have fully fixed any issue at hand.

Frame

Always Looking Forwards

We strive to deal with our mistakes as a team, learn from them, fix them, and then not look back and repeat them. We also aim to provide proactive and forward-facing solutions by identifying issues as soon as they’re spotted.

Group (3)

Working to Live, Not living to work

We want our employees to feel supported to take care of family and personal needs. So we believe in creating a flexible, asynchronous, and remote-friendly workplace – as long as the work is getting done well and on time, then we are satisfied.

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Treating Employees Like Experts

We believe our employees are experts who can be trusted to have ownership over their work and feel empowered to improve results. So we trust our experts to create solutions in efficient ways that work for them and to seek continual improvement for the company and for our clients.

Explore ACT360’s IT Services in Aurora

Every page below is built specifically for Aurora businesses, not a generic template with the city name swapped in.

Full IT Services

IT Services in Aurora, Ontario for Businesses Outgrowing Ad-Hoc IT

The full overview of everything ACT360 delivers in Aurora, from support to strategy.

IT Services in Aurora
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Managed IT Services in Aurora, Ontario

Full IT operations handled for a flat, predictable monthly cost, backed by a 90-day exit clause.

Managed IT in Aurora
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IT Support in Aurora, Ontario for Teams Too Busy to Chase a Ticket

Fast, named-contact help when something breaks, no long-term contract required.

IT Support in Aurora
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Cybersecurity Services in Aurora, Ontario

Protection sized to how your Aurora business actually operates.

Cybersecurity in Aurora
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Cloud Migration Services in Aurora, Ontario

Migrated in phases to Microsoft 365 or Azure, tested before cutover.

Cloud Migration in Aurora
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vCIO Services in Aurora, Ontario

Quarterly business reviews that tie technology spend to business goals.

vCIO Services in Aurora
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Business Continuity & Disaster Recovery in Aurora

Backups tested on a schedule and recovery plans built for more than ransomware.

Business Continuity in Aurora
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Co-Managed IT Services in Aurora, Ontario

Backup and overflow support for a business with its own internal IT hire.

Co-Managed IT in Aurora
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AI Automation Services in Aurora, Ontario

Automation connected to your systems, not generic tools dropped in.

AI Automation in Aurora

Call the Aurora IT services team today at ACT360 to get your free IT services proposal

Get in Touch

Case Studies

Check Out The Impact We Achieved for Other Businesses Like Yours in Aurora

See All Case Studies
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How Sandbox Centre Fixed Its Wi-Fi for Everyday Members and 165-Person Events

Client & Project Snapshot Client Sandbox Centre, a Regional Innovation Centre (RIC)…

Read More How Sandbox Centre Fixed Its Wi-Fi for Everyday Members and 165-Person Events
IT technician standing beside blue-lit server racks, representing the server rightsizing project for the painting contractor case study

How a 35-Person Painting Contractor Cut a $60,000 Server Quote to $25,000

Client & Project Snapshot Industry Commercial painting contractor, with a related c…

Read More How a 35-Person Painting Contractor Cut a $60,000 Server Quote to $25,000
Laptop screen showing code during a late-night coding session, representing the custom reply portal built on the Autotask API

Custom Software Built on the Autotask API: A Case Study

Client & Project Snapshot Client ACT360 Web & IT (internal project) Engagemen…

Read More Custom Software Built on the Autotask API: A Case Study
Warehouse aisle lined with shelves of parts and boxes, representing the truck and station level inventory a field service company needs to track

Custom Inventory Software for Field Service Companies: A Case Study

Client & Project Snapshot Industry Commercial refrigeration & HVAC-R field serv…

Read More Custom Inventory Software for Field Service Companies: A Case Study
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Cybersecurity & Fraud Investigation After a Six-Figure Payment Scam Attempt

Client: Confidential Client Location: Ontario, Canada About the Client This Ontario-based organization operates multiple locations and manages a hig…

Read More Cybersecurity & Fraud Investigation After a Six-Figure Payment Scam Attempt
Streamlining Equipment Identification & Service Workflows with a Custom QR Code System

Streamlining Equipment Identification & Service Workflows with a Custom QR Code System

Client: Confidential Industry: Refrigeration & Construction Services Location: Canada About the Client: Our client is a Canadian service orga…

Read More Streamlining Equipment Identification & Service Workflows with a Custom QR Code System
Vibrant photo of Software update process on laptop computer with progress bar and loading icon

Modernizing a Mission-Critical Scheduling & Compliance Platform

Industry: Government-Funded Health & Fall Prevention Programs Location: Ontario, Canada (50+ service locations)   About the Client:  The organizat…

Read More Modernizing a Mission-Critical Scheduling & Compliance Platform
Internet cloud technology concept. Download data exchange. Transfer business folder data system relocation. Man use computer laptop waiting transfer file migration process, loading bar icon on screen

Case Study: Escaping a Vendor-Locked RDS Environment with a Move to Microsoft Azure

Client: A Regional Law Firm (anonymous by request) Industry: Legal Services Location: Ontario, Canada  About the Client:  Our client is an Ontario-bas…

Read More Case Study: Escaping a Vendor-Locked RDS Environment with a Move to Microsoft Azure
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Case Study: Secure Multi-Location Performance Dashboards with Power BI Embedded

Industry: Healthcare Location: Ontario, Canada (multi-location) About the Client: The organization is a multi-location healthcare prov…

Read More Case Study: Secure Multi-Location Performance Dashboards with Power BI Embedded
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Case Study: Microsoft Teams Rooms Boardroom Solution

Client: Zenetec Thornhill   About Zenetec: Zenetec is a well-established collision repair and auto services brand that is renowned for its state-of-th…

Read More Case Study: Microsoft Teams Rooms Boardroom Solution
Mobility Matters

Mobility Matters: Streamlining Healthcare Operations with Custom Drupal Solutions

Overview  Mobility Matters, a leading physiotherapy organization in Ontario, sought to improve operational efficiency, reduce administrative workload…

Read More Mobility Matters: Streamlining Healthcare Operations with Custom Drupal Solutions
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Case Study: Server Room Infrastructure Upgrade

Airdex are expert manufacturers and designers of air moving components, fans and blowers & custom HVAC solutions. The project: ACT360 completed a…

Read More Case Study: Server Room Infrastructure Upgrade
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Case Study: Paging System Audio Upgrade

Client: Zenetec Thornhill   About Zenetec: Zenetec is a well-established collision repair and auto services brand that is renowned for its state-of-th…

Read More Case Study: Paging System Audio Upgrade
Secure File Uploads

Case Study: Secure File Upload Solution for Sensitive Healthcare Data

About the client: The client is a well-established company in the medical sector. Their business involves the processing and transfer of confidential …

Read More Case Study: Secure File Upload Solution for Sensitive Healthcare Data
  • Adam, Jeffrey and entire ACT360 Team are professional, courteous and most importantly, know their stuff. They have been able to jump into our very technical team and enable them by taking daily infrastructure tasks off our plate so our team can do what they do best.

    Rob Stewart

    |

    11/04/2025

  • From Website building, to I.T. Services to Software Development, ACT360 is an invaluable resource my company depends on. I appreciate their efficient, personalized and professional service. I highly recommend this company!

    Angela Reinemo

    |

    17/05/2025

  • Amazing service!! Adam is very quick and reliable. Heather is super friendly and always willing to help….

    Melanie Frazer

    |

    25/07/2025

  • Had a great time working with Billy, Adam, and the IT crew on the website and email migration. Super easy to work with, always quick to respond and totally professional. Would definitely recommend!

    Samantha Williams

    |

    02/08/2025

What We Hear From Aurora Business Owners

Real-time monitoring means most issues in Aurora get caught and triaged within minutes, well before your team notices a slowdown, let alone a full outage. A named contact who already knows your setup handles it, so you’re not re-explaining your systems to someone new every time you call.

Growth is exactly where a patchwork of free tools and one-off fixes tends to break down first, and it’s the most common reason Aurora businesses come to ACT360 in the first place. We build systems sized for where you’re headed over the next few years, not just where you are today, so adding staff or opening a second location doesn’t mean rebuilding everything from scratch.

ACT360 works with Aurora businesses of all sizes, from small teams just past the DIY-IT stage to larger operations with dedicated departments already in place. Pricing and service scope adjust to match, so you’re never paying for tools sized for a company twice your size.

Sectors ACT360 already supports near Aurora include manufacturing tied to the Highway 404 corridor, healthcare, and professional services firms downtown near Yonge Street. Solutions get shaped around each industry’s own compliance and workflow requirements rather than a one-size-fits-all package.

Managed IT plans include a 90-day exit clause, so you’re not locked into a relationship that isn’t delivering. That clause applies to Managed IT specifically, not one-off project work, and it exists because we’d rather earn the business every quarter than lock you into it.

Planning is built into the relationship, not sold as an add-on. Alongside day-to-day support, Aurora clients get quarterly reviews that look at where the business is headed, whether that’s new hires, a new location, or a compliance requirement on the horizon. Technology decisions get made ahead of time, based on that plan, instead of getting rushed through after something breaks. That’s usually what separates a good IT experience from one that just feels like constant firefighting.

Get in Touch

Phone

Phone Number

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Building Address

By Appointment only: 24 Maple Ave, Barrie, Ontario

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Business Hours

Monday-Friday: 9am to 6pm
Saturday-Sunday: Closed

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