Aurora, Planned

Disaster Recovery in Aurora, Planned for the Risk the Town Ranks First

Disaster recovery in Aurora, done properly, means you can rebuild from a clean, offline copy after a ransomware attack, in a known order and on a known timeline. ACT360 plans, tests and documents that recovery for Aurora businesses.

Our office is at 24 Maple Ave in Barrie, about 45 minutes north of Aurora. The general case for tested backups is set out on our business continuity and disaster recovery services page. This page is about recovering from a cyber attack, the scenario Aurora’s own emergency plan puts at the top of its list.

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The Ransomware Recovery Check

A short call with an ACT360 partner that answers one question: if an attacker encrypted your server tonight, what would you restore from tomorrow?

  • Which of your backup copies an attacker could reach
  • When a restore was last proven, if ever
  • A realistic order for bringing systems back

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Why Does Aurora’s Emergency Plan Put Cyber Attacks Ahead of Storms?

Because a cyber attack can stop every service that runs on computers at once, with no warning and no regional crew coming to fix it. Aurora’s plan lists it as the first of four top risks.

The Town of Aurora Emergency Management Program and Emergency Response Plan, adopted by Council under By-law 6174-19 in April 2019, names four risks it plans around. In order: information technology disruption from cyber attacks; severe weather, including tornadoes, windstorms and ice storms; emergencies involving natural gas; and hazardous materials moving by rail and road. The plan says the risk analysis and critical infrastructure assessment were done jointly with York Region.

Weather still matters, and a good plan covers it. But a storm usually leaves your data intact and waits for the power to return. Ransomware is different. It goes after the files, then the backups, and the clock on recovery only starts once you’ve found a copy you trust.

The most common weak spot in a small-office setup is a backup that exists but sits on the same network as everything it’s meant to protect. If the server can reach it, so can whatever is running on the server.

What an ACT360 Ransomware-Ready Recovery Plan Covers in Aurora

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Offline and Isolated Copies

At least one copy of your data kept where an attacker on your network can’t write to it, separate from day-to-day backups.

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Clean Restore Points

Enough version history to step back past the point of infection, so you don’t restore the problem along with the files.

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Microsoft 365 Backup

Mailboxes, OneDrive and SharePoint backed up outside Microsoft’s own retention, because encrypted files can sync.

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A Written Recovery Order

Which server, application and mailbox comes back first, who approves it and how staff work in the meantime.

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A First-Hour Tabletop

A walk-through of the first hour of an attack with your leadership, so the plan isn’t read for the first time on the day.

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Recovery Evidence

Restore test results and recovery targets in writing, ready for an insurer’s questionnaire or a client who asks.

Three Aurora Offices, One Ransomware Attack

Same attack, same Tuesday morning. What changes is where the backups were and whether anyone had tested them.

Backup Drive on the ServerCloud Backup, Never TestedACT360 Recovery Plan
First hourDrive is encrypted with the serverCopies probably safe, nobody sure which are cleanIsolated copies confirmed untouched, recovery order opened
Choosing a restore pointNothing left to choose fromGuesswork about when the infection startedVersion history reaches back past the infection
Day threeRebuilding from scratch or payingFirst full restore attempt, timing unknownPriority systems back, the rest following the plan
The insurer’s questionsNo records to showBackup logs, no restore proofTest dates, results and recovery targets on file

Federal ransomware guidance on regularly backing up important data and systems calls for offline backups and a backup and restoration strategy that’s planned, implemented and tested. That’s the standard this plan is built to.

What Happens in the First 72 Hours When the Plan Already Exists?

The first 72 hours become a sequence you’ve rehearsed instead of a scramble. Each step below is written into your plan before anything goes wrong.

  1. Contain. Affected machines come off the network and accounts that may be compromised are locked.
  2. Call. Your named ACT360 contact, your insurer and, if personal information is involved, whoever handles privacy for the business.
  3. Confirm the copy. The isolated backup is checked before anything connects to it.
  4. Restore in order. The systems you ranked first come back first, onto clean hardware or cloud resources.
  5. Tell people. Staff, then clients, using the contact list that lives outside the affected systems.

ACT360’s published figures put an average ransomware recovery near $200,000 and an average data loss near $180,000. Most of that cost is time. A rehearsed sequence is how you shorten it. For the difference between keeping the business running and getting systems back, see business continuity vs. disaster recovery.

Our Approach

A.C.T.I.O.N.

For an Aurora recovery plan, ACTION starts with an uncomfortable question: if someone already had access to your network, which backup could they not touch?

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A

Assess

We map every copy of your data, what can write to it and when a restore last worked, before suggesting a change.

C

Comprehend

We learn which systems stop revenue in an hour and which can wait a week, so the recovery order reflects the business.

T

Tailor

You get a written plan with costs and reasoning, including the protections we think can wait and why.

I

Implement

New isolated copies run alongside your current backups until a test restore proves them, then old gaps are closed.

O

Optimize

Restore tests and tabletop walk-throughs keep the plan current as staff, software and threats change.

N

Nurture

We stay close to your environment, so the day you need a restore isn’t the day we first see your systems.

How Recovery Work Stays Low-Risk for Aurora Businesses

Financial

A standalone recovery project is quoted in writing after the assessment. The 90-day exit clause applies to Managed IT agreements only.

Switching

Your existing backups keep running until the new isolated copies have restored successfully.

Political

The plan is written for owners and insurers, not just technicians, so leadership can sign off on it.

Operational

One named ACT360 contact owns your recovery order and leads the restore if it’s ever needed.

Ownership

Backup accounts, encryption keys and the written plan are registered to your business.

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Case Studies

Proof, Reviews & Results

See All Case Studies
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  • Adam, Jeffrey and entire ACT360 Team are professional, courteous and most importantly, know their stuff. They have been able to jump into our very technical team and enable them by taking daily infrastructure tasks off our plate so our team can do what they do best.

    Rob Stewart

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    11/04/2025

  • From Website building, to I.T. Services to Software Development, ACT360 is an invaluable resource my company depends on. I appreciate their efficient, personalized and professional service. I highly recommend this company!

    Angela Reinemo

    |

    17/05/2025

  • Amazing service!! Adam is very quick and reliable. Heather is super friendly and always willing to help….

    Melanie Frazer

    |

    25/07/2025

  • Had a great time working with Billy, Adam, and the IT crew on the website and email migration. Super easy to work with, always quick to respond and totally professional. Would definitely recommend!

    Samantha Williams

    |

    02/08/2025

Who Leads Your Aurora Recovery

Two ACT360 partners you can reach directly when it matters, not a queue.

How We Work When Something Has Gone Wrong

Six team values guide ACT360, and Be a Problem Solver is the one that matters most during a recovery: find the real cause, then fix it. All six are on our About page.

Find out which of your backups would survive a ransomware attack, in a 30-minute call

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What Aurora Owners Ask Us About Ransomware Recovery

Not if a clean copy of your data exists somewhere the attacker couldn’t reach, and you’ve already proven it restores.

Paying is a business decision some owners face only because the backups were connected to the same network and got encrypted too. An offline or isolated copy, tested on a schedule, takes that decision off the table. It still takes work to rebuild, but you’re rebuilding, not negotiating.

Yes, because anything the server can write to, ransomware running on that server can usually encrypt as well.

A connected drive protects you from a failed disk. It doesn’t protect you from an attack. The fix is a copy that’s disconnected, isolated or held in a separate cloud tenancy, which is also what federal ransomware guidance recommends.

Microsoft keeps the service available, but its retention settings aren’t a full backup you control, and encrypted or deleted files can sync straight back into OneDrive.

For an Aurora office that has moved its files into Microsoft 365, that’s often the biggest blind spot. A separate backup of mailboxes, OneDrive and SharePoint closes that gap, and it gets restore-tested like everything else.

It applies more to a small office, because a municipality has staff and partners to fall back on, and a 15-person firm usually has one server and one person who knows it.

The Town’s list is about municipal services, not private businesses. We point to it because the reasoning carries over: when systems are the business, losing them is the first thing to plan for.

A standalone recovery project is quoted in writing after the free assessment, because the price follows how many systems you run and how quickly each one has to come back.

If you’d rather fold backup monitoring and restore testing into ongoing support, Managed IT in Aurora runs $80 to $150 CAD per user per month for full service, with Microsoft licensing billed separately. ACT360’s published figures put an average ransomware recovery near $200,000, which is the number most owners end up comparing against.

Usually within the free 30-minute IT Readiness Assessment, which asks where your copies live, what can reach them and when one was last restored.

If the answers point to a gap, we’ll say so plainly and suggest a test restore before recommending anything else.

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If Your Server Were Encrypted Tonight, What Would You Restore From?

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By Appointment only: 24 Maple Ave, Barrie, Ontario

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