“What’s the Investment for Getting IT Help from ACT360?”
How You Can Determine the BEST Path Forward for Your IT Needs
If you’re here, chances are you’ve already seen how we’re among the top 5% of tech agencies as a Microsoft Silver Competency Partner, explored the client case studies, and heard how VCIO-Led DEEP MSP can help you save costs and transform your tech from a cost hurdle to a profit centre.
Whether you’re thinking about switching to a new IT MSP or moving to an MSP for the first time, chances are one of your considerations is cost.
The answer to how much it will cost is really that it depends.
It depends on your business size, your strategic business goals, and how much leeway you have in your budget. Before we dig into how we price and why, it’s important to understand the Nine Maintenance Areas of the technology side of your business:
Server-Side IT Services
Client-Side IT Services
Service Desk & Support
CIO / IT Strategy
IT Reporting & Tracking
Business Process Improvement & Automation
Website & Ongoing IT Projects
Each of these nine service areas already exist in your business. The question is, which of them are getting handled, which are getting ignored, and worse. . . which are costing you in lost customers, lost team productivity, and lost profits?
The Three Options For Managing Your Tech
Outside of doing it yourself or hiring a full team, you have three options for managing and optimizing each of your nine areas: ignore your tech until it breaks, create sales opportunities for your IT provider, or 360 managed services.
Ignore it until it breaks
Break/Fix or “A la carte”
Option one is simple: as a Barrie business owner, your team ignores one or all of the tech areas until an issue arises or something breaks. When something does break, you call an “a la carte” provider to fix it. When the issues are easy, such as setting up Office 365 or your VOIP phone system, then the costs may be minimal. But what happens when the issue is huge, such as
And even worse, what isn’t handled because you either don’t know it’s broken, don’t know your company is at risk, or don’t want to risk the cost of calling someone?
This model only works if you’re in a business which doesn’t become more profitable the faster you work, which doesn’t have a lot of moving pieces in tech, and which is basically secretarial.
Risk if Something Goes Wrong:
OPTION TWO CONTENT COMING SOON ...
OPTION THREE CONTENT COMING SOON ...
MSP Option Comparison Breakdown
Break/Fix IT Provider
DEEP MSP™ by ACT360
Time Bucket MSP
CIO-Led IT Strategy
Service Desk Coordinator/Point of Contact
On-Demand Service Desk & IT Support (Tier 1-Tier 3)
Limited to a few hours a month
On-Site Support as Needed
Limited by plan
Support if Something Breaks (Antivirus, Windows Update, Software Updates)
“Which Managed Services IT Model is Right for My Business?”
At ACT360, we believe in making it simple for you to get the strategic IT support your team deserves. We want you to call us for IT helpdesk support without having to pull out your contract or worry about if something is covered under the plan. For example, some clients have as much as 50-60 hours of support needs, all of which is covered in the flat fee investment. Take the free quiz to determine which option is best for your needs, budget, and growth plan.
Imagine that you’re the CEO of a growing business with 50 employees. You recently brought in ACT360 to support your existing IT team of 3. Now that the baseline dashboard is built, some processes are optimized, and Office 365 is optimized, you know that ACT360 is actively working to support your team seamlessly from behind the scenes – and your team’s productivity show sit.
As you walk through the office, you notice that your team is using new Microsoft tools set up. Marie from the front desk is at the printer – which works! - and waves hello as you pass. As you walk through another set of cubicles, you notice a team member, Jean, is talking on the connected VOIP phones ACT360 set up for you. The new conference room system and Teams integration makes collaboration with clients a breeze, and team members are raving about the new features.
Finally, you make your way back to your own office and sit at your desk. You open your laptop to pull up the IT dashboard from ACT360 to show your business partner. Right off the bat, you notice your laptop runs faster than ever thanks to the upgrade ACT360 helped you with. And that IT dashboard? You're able to see ticket volume, common issues, network status, and more in a single place, making that meeting with the partner a breeze.
You might be worrying about other things in your business, like your marketing or HR, but you aren’t worrying about your IT or how much it’s costing you to get
Does this sound like the peace of mind you could use in your business?
If so, fill out the form below to download our FREE Info Kit showing you how you’ll benefit from our DEEP MSP offering. Plus, you’ll learn about the other IT and website services we offer which could increase your profits and improve your ability to compete in the marketplace.
Prefer to Talk Right Away?
When you’re ready to chat, book a call using the button below.