Managed IT Services for Growing Ontario Businesses
ACT360 delivers managed IT for growing Ontario businesses: proactive monitoring, AI and process automation, and vCIO-led planning, all built on the ACTION methodology and backed by a 90-day exit clause.
Why Partner With Us
ACT360’s Managed IT Turns Your Technology Department From a Cost Center Into a Growth Lever
Are you experiencing any of these issues?
Pain Points
Our Approach
A.C.T.I.O.N.
Real results start with understanding your business.
ACTION is our named process for turning that understanding into technology that works the way your business works, not a generic checklist, and not available anywhere else.
Assess
We assess what’s actually happening in your business, not a checklist audit, but a real look at your systems, your team, and the gaps that have gotten normalized as “fine.”
Comprehend
We dig into why things are the way they are and where your business is headed, so recommendations fit your goals, not a one-size-fits-all playbook.
Tailor
Your plan is built from what we learned, not a template: specific recommendations, clear reasoning, and honesty about what we’re not recommending yet.
Implement
We roll out changes in phases, not a big-bang cutover, so your team never faces the downtime they’re afraid of.
Optimize
Quarterly business reviews look at what’s working, what could work better, and what’s changed in your business, bringing recommendations you didn’t have to ask for.
Nurture
We build relationships with your whole team, not just the owner, so every call starts with context instead of “what’s your account number?”
Everything You Need From One Managed IT Team, Not Four Vendors
Explore the Full Range of Our Managed IT Services for Growing Businesses Across Ontario
At ACT360, it’s the people behind the processes which drive us. Our People-First Onboarding gets to know the who, what, and why behind your current setup. We also immediately backup everything before we touch anything. This reduces any risk of downtime and ensures a smooth transition process.
We’ll benchmark how productive your team is and how you work before we make ANY recommendations.
As part of the onboarding process, we’ll also build your IT dashboard giving you access to on-demand insights about uptime, ticket volume, and other key performance indicators.
After the People First Onboarding and benchmarking are complete, we’ll help your existing team or MSP migrate to new hosting, servers, or applications as needed to transition smoothly and without risk to your day-to-day operations or customer experience. Learn more about our MSP migration process.
Once we have a good sense of your benchmarks, existing processes, and existing technology, we’ll make a series of strategic recommendations to optimize how you’re working, speed up your network, and streamline helpdesk resolution.
You’ll also get access to on-demand reports about your network, helpdesk usage, and more. Just ask and they’ll be sent your way!
The DEEP MSP™ program also includes a fractional and virtual CIO, “VCIO”. Learn more about why we’ve included VCIO services into our MSP offering and how you’ll benefit by clicking here.
Security is essential, which is why we’ve got you covered. Included in our work is 24/7 antivirus installation and monitoring for ultimate peace of mind. Learn more about our antivirus services.
ACT360’s DEEP MSP™ includes access to an experienced IT team who will troubleshoot and resolve technical issues which come up WITHOUT you having to be a “squeaky wheel”. Learn more about our IT Services.
Another feature of DEEP MSP™ is the “Remote First” Laptop setup. Gone are the days where you need to mail your laptop or wait days in order for it to be “set up”. Using advanced and Microsoft-approved tools, you’ll be able to open your laptop and begin working even if you’re away from a company office.
The DEEP MSP™ Quarterly Business Review (QBR) is an essential and value-added part of the process. Every three months we’ll meet with your leadership to review the past quarter, identify new processes to automate, and plan for upcoming technology projects. Learn more about the VCIO-led QBRs here.
The DEEP MSP™ Quarterly Business Review (QBR) is an essential and value-added part of the process. Every three months we’ll meet with your leadership to review the past quarter, identify new processes to automate, and plan for upcoming technology projects. Learn more about the VCIO-led QBRs here.
The Ontario Technology Partner That Understands Your Business First
ACT360 Web & IT Inc. is a full-service managed IT partner for growing businesses across Central and Southern Ontario, headquartered in Barrie.
When you partner with ACT360, you get a team of dedicated IT professionals, based in Barrie and working with clients across Ontario, who take ownership of your business technology from day one.
We strengthen your infrastructure with the same team that assessed it, not a rotating outsourced vendor, so costs stay predictable and service doesn’t depend on who picks up the ticket.
Whether it’s a single hardware issue or ongoing monthly support, the same team handles it, because we’re already familiar with your systems instead of starting from a ticket number.
Talk to the ACT360 team today and get an IT Readiness Assessment, the same discovery process we use with every new client across Ontario.
Get in TouchManaged IT Questions Ontario Businesses Ask Us
We don’t send a quote based on your headcount and a device list. Every engagement starts with an assessment of what’s actually happening in your business, then we build the plan around it. For a full breakdown of what managed IT services include, see our guide on what managed IT services are.
It’s time to consider a change if you’re dealing with slow logins, network issues, rising IT costs, or slow response times from your current provider. ACT360 turns those pain points into a plan, with proactive monitoring, clear reporting, and a named contact who already knows your systems.
ACT360 serves growing businesses across Central and Southern Ontario, not just Barrie, where our team is based. We’re ranked in Barrie’s top 3 managed IT providers on ThreeBestRated, and we work remote-first with clients throughout the region.
Every ACT360 Managed IT package includes 24/7 help desk support, antivirus monitoring, network maintenance, quarterly business reviews, an IT dashboard, and vCIO services, plus onboarding, migrations, and process automation, all under one contract with one point of contact.
A full-time IT manager in Ontario costs roughly $80,000 to $120,000 CAD a year before benefits and overhead. ACT360’s Managed IT plans run about $80 to $150 CAD per user per month, which works out to roughly $41,000 CAD a year for a 30-seat company, without the hiring risk of a single point of failure.
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