Business Continuity & Disaster Recovery for Ontario Businesses
Recovery measured in minutes, not days, because backups are tested, not assumed.
ACT360 tests backups on a schedule for growing Ontario businesses, built on the ACTION methodology, so recovery is measured in minutes, not days.
FREE · 30 MIN · NO OBLIGATION
What Your Free Backup & Recovery Review Covers
A 30-minute review with an ACT360 technology partner. We’ll look at what’s actually backed up today and what recovery would really look like.
- Whether your current backups have ever been tested
- What your real recovery time would be after an incident
- Where ransomware and data-loss risk are highest for your business
The Short Answer
What Is Business Continuity & Disaster Recovery for Ontario Businesses?
Business continuity and disaster recovery means data and systems can be restored after ransomware, hardware failure, or human error, with minimal downtime. ACT360 tests backups on a schedule for Ontario businesses, not assumes they’ll work, so recovery is measured in minutes, not days.
What Business Continuity and Disaster Recovery Actually Means
Business continuity and disaster recovery means your data and systems can be restored after ransomware, hardware failure, or human error, with minimal downtime. ACT360 tests backups on a schedule, rather than assuming they’ll work, so recovery is measured in minutes, not days.
The uncomfortable truth about backup is that most businesses don’t know if theirs actually works until they need it, and that’s the worst possible moment to find out. A backup that’s never been tested is a hope, not a plan. The Canadian Centre for Cyber Security’s ransomware guidance makes this point directly: recovery capability, not just prevention, determines how much an incident actually costs a business.
Average ransomware recovery costs roughly $200,000 CAD; average data loss costs about $180,000 CAD, per ACT360’s own published figures. For a law firm or healthcare practice, a lost file isn’t just an inconvenience. It can be a client relationship, a case, or a regulatory reporting obligation. See Cybersecurity for the prevention side of this equation.
What’s Included in ACT360 Business Continuity & Disaster Recovery
Backup Design
Built around your actual critical systems, not a generic template.
Scheduled Test Restores
Recovery tested on a schedule, not assumed to work.
Documented Recovery Time
So you know what “minutes, not days” actually means for your environment.
Ransomware-Specific Planning
Paired with the protective work covered in Cybersecurity.
Audit-Ready Documentation
Ready for insurer or client due-diligence questionnaires.
Quarterly Recovery Reviews
Plans get retested and reviewed on an ongoing basis, not set up once and forgotten.
Backup Assumed to Work vs. Backup Tested to Work
For a practical starting point, the Government of Canada’s small business ransomware guidance outlines what a minimum-viable recovery plan should cover, even before a formal engagement begins.
- Law firms: privileged client files, case strategy, and court deadlines don’t tolerate a multi-day recovery window.
- Healthcare practices: PHIPA-regulated patient data means a breach or extended outage carries both clinical and regulatory consequences.
- Manufacturers: a production line stopped by ransomware is lost revenue measured in dollars per hour, not per day.
- Any business answering a vendor or insurer security questionnaire needs documentation, not a verbal assurance that backups exist.
Our Approach
A.C.T.I.O.N.
For business continuity and disaster recovery, ACTION means testing what you actually have today rather than assuming your backups work, building a recovery plan around your specific systems and recovery-time needs, and rolling protections in stages so nothing is left exposed during the transition.
Assess
A real look at your current environment. What’s actually running, how your team uses it, and where the gaps are.
Comprehend
We dig into why things are set up the way they are and where the business is headed over 2 to 5 years.
Tailor
The recommendation is built from what we learned, not a pre-packaged tier. Specifics, reasoning, cost, and what we’re not recommending yet, and why.
Implement
Phased, not big-bang. Critical systems move first, get validated, then we expand.
Optimize
Quarterly business reviews cover outcomes, not ticket counts. We bring recommendations you didn’t have to ask for.
Nurture
We build relationships with your team, not just the owner. When someone calls, we already know their name and their history.
Case Studies
Proof, Reviews & Results
How a 35-Person Painting Contractor Cut a $60,000 Server Quote to $25,000
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Read More Custom Software Built on the Autotask API: A Case StudyThe Team Values Behind ACT360’s Business Continuity & Disaster Recovery
Business continuity and disaster recovery planning at ACT360 is handled by the same team that lives by these values, Be a Problem Solver matters most when something’s actually gone wrong.
Be the Client
We listen to our clients and other team members to understand the full scope of the requirements and goals. We put ourselves in your shoes as we design and build the processes, tools, and infrastructure that will make your team more productive.
Give the 360° Solution
Our goal is to give our clients the full solution, so your technology becomes a profit enhancer rather than a profit hindrance. That’s why we offer more than a service desk or IT support — we bring a vCIO, IT strategy, and process improvement to the table.
Be a Problem Solver
We look beyond the problem to find its actual source so we can resolve it. When we work with your team and any vendors, we make sure every issue at hand is fully addressed.
Always Looking Forward
We strive to deal with our mistakes as a team, learn from them, fix them, and then not look back and repeat them. We also aim to provide proactive and forward-facing solutions by identifying issues as soon as they’re spotted.
Working to Live, Not Living to Work
We want our employees to feel supported to take care of family and personal needs. So we believe in creating a flexible, asynchronous, and remote-friendly workplace — as long as the work is getting done well and on time, then we are satisfied.
Treating Employees Like Experts
We believe our employees are experts who can be trusted to own their work and feel empowered to improve results. So we trust our experts to create solutions in efficient ways that work for them and to seek continual improvement, for the company and for others.
Meet the Team Behind ACT360’s Business Continuity Planning
You won’t be handed off to a rotating helpdesk.
Adam Bowles
Partner & CEOAdam leads with discovery. He won’t recommend a recovery plan until he understands what’s actually running and what the business can’t afford to lose.
Jeffrey Bowles
Partner & Director of IT ServicesOne of ACT360’s founding team members and trained in computer science at Georgian College, Jeffrey runs the technical foundation, backup design, testing, and documentation, and leads ACT360’s vCIO and DEEP MSP programs.
What Ontario Businesses Ask About Backup & Recovery
You test them on a schedule, rather than assuming a backup job that completed successfully also means a backup that will actually recover your systems. ACT360 runs scheduled test restores and documents the results, so the first real recovery attempt isn’t during an actual incident.
A backup is a copy of your data sitting somewhere safe. A disaster recovery plan is the full playbook for getting your systems running again: how fast, in what order, and who’s responsible for each step. A backup without a tested recovery plan is only half the protection most businesses assume they have.
It depends entirely on whether your recovery plan was tested beforehand and how your systems are prioritized for restoration. ACT360 documents a specific recovery time objective for your environment during onboarding, rather than quoting a generic industry number.
Yes, and it matters more there. Both fields carry essentially zero tolerance for data loss along with specific compliance obligations tied to client confidentiality or personal health information under PHIPA. Backup and recovery planning changes when the data involved is privileged or regulated, and auditors typically expect that documented.
Either, depending on what fits. Bundled into a managed IT engagement, it’s covered by ACT360’s 90-day exit clause along with everything else. As a standalone project, it’s scoped and quoted on its own.
Cost scales with data volume, the number of systems that need a recovery plan, and how fast recovery needs to happen. ACT360 documents a specific figure at the Assess step rather than quoting a flat rate that ignores what your business actually runs.
Explore More
If Ransomware Hit Tomorrow, Would You Know Your Recovery Time?
If not, that’s the first question the review answers.
Get a Backup & Recovery ReviewGet in Touch
Phone Number
Building Address
By Appointment only: 24 Maple Ave, Barrie, Ontario
Business Hours
Monday-Friday: 9am to 6pm
Saturday-Sunday: Closed
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