Orillia
Web Design in Orillia for Businesses Whose Website Has to Work in Every Season
ACT360 designs and builds websites for Orillia businesses, starting at $5k, with the same team that manages IT. Hosting, security and integrations sit in one place, and analytics track inquiries from launch day, through the summer rush and the quiet months.
It’s part of ACT360’s web design for Ontario businesses, alongside the IT work we do across Orillia.
FREE · 30 MIN · NO OBLIGATION
What Your Free Website Review Covers
A 30-minute review with an ACT360 technology partner. We look at your current site and show you where it’s losing visitors.
- Whether the site turns visitors into calls, bookings or quote requests
- Where prospects leave before they get in touch
- Speed on a phone, and where your traffic comes from
- What a rebuild tied to your IT and business would involve
What Do Orillia Businesses Need From a Website?
An Orillia website usually has two audiences: residents and regular customers who already know you, and visitors who find you on a phone while they’re in town. It has to answer both quickly, in July and in February.
The City of Orillia’s demographics page, based on the 2021 Census, puts the population at 33,411 across 14,425 households, with a median age of 46.8 and a median household income of $71,000. That’s a settled, established customer base, and it tends to judge a business on whether its details are current and easy to find.
Downtown carries its own weight. The Downtown Orillia BIA board exists to market and develop the downtown as a heritage shopping attraction and as the primary regional centre for business in Orillia and area. Shops and restaurants on Mississaga Street compete for the same visitors that the lakes and festivals bring in, and many of those visitors decide where to go from a search on their phone.
ACT360 often starts web projects already knowing the business, because the IT relationship came first. If your firm already works with us on IT services in Orillia, the web team starts from the same notes instead of a blank discovery form.
What’s Included in ACT360 Web Design in Orillia
Business-First Discovery
We learn how you win customers in Orillia, year-round and in season, before anything is designed.
Design Built to Convert
Layouts planned around the action you want visitors to take: call, book, visit or ask for a quote.
Analytics From Launch Day
Conversion tracking and analytics set up before go-live, so you can compare a busy summer with a quiet winter.
Secure Hosting and Maintenance
Hosting, updates and security handled by the same team that looks after your IT.
Integrations That Fit
Booking systems, online stores and custom applications connected properly, not bolted on.
Training and Handoff
Your staff learn to change hours, menus and offers themselves, without waiting on a developer.
What a Website Has to Do for Different Orillia Businesses

The first job of the site changes with the business. This is where the conversation usually starts.
Planning to Sell or Hand Over Your Business? Get the Website Ready Too
If an Orillia business may change hands in the next few years, its website, domain and online accounts need to be in the company’s name and documented, so a buyer or successor can take them over without chasing a past designer for passwords.
With a median age of 46.8 in the city, plenty of owners are thinking about succession. The website rarely gets the same attention as the books or the equipment, yet it’s one of the first things a buyer looks at. The problems we run into are practical ones:
- The domain is registered to a former employee, or to the owner’s personal email
- Nobody can log in to the hosting account, or it’s paid on someone’s personal card
- The analytics account belongs to a past agency, so the traffic history leaves with them
- The site runs on a theme or plugin nobody has updated in years
A rebuild is a good moment to fix all of that. We register every account to the business, store the logins with the rest of your IT documentation, and leave you with a site your successor can run. It pairs naturally with cloud migration in Orillia for businesses getting ready to change hands, and with vCIO planning in Orillia for owners mapping out the next five years.
Does AODA Apply to Your Orillia Business Website?
Under Ontario’s AODA rules, businesses with 50 or more employees must make public websites meet WCAG 2.0 Level AA. Businesses with 20 or more employees also file an accessibility compliance report every three years, and the next one is due December 31, 2026.
The website requirement took effect January 1, 2021, and covers public sites plus web content posted after January 1, 2012, according to the Government of Ontario. Live captions and pre-recorded audio descriptions are excluded. The compliance report applies once a business or non-profit reaches 20 employees.
Below those sizes, the web rule isn’t a legal requirement. We still raise accessibility at the first design review, because readable contrast, clear headings and labelled form fields help every customer, including older visitors and anyone reading a menu on a phone in bright sunlight by the waterfront. This is a plain-language summary, not legal advice.
A Standalone Web Designer vs. ACT360’s IT and Web Team
Both can build a site that looks good on launch day. The difference shows up afterwards, when the site needs to connect to your systems, stay secure and keep improving.
Already working with a branding agency or an in-house designer? We can build alongside them so your brand and messaging stay consistent.
How Much Does Web Design Cost for an Orillia Business?
ACT360 web design projects start at $5k. The final price depends on how many pages you need, any custom features, and whether the site connects to systems such as online booking, a CRM or an online store.
Every project is quoted upfront with a written scope and timeline before work begins, under its own project agreement. The 90-day exit clause belongs to Managed IT agreements and doesn’t apply to web projects.
What usually moves the number:
- Page count, and how much new copy and photography you need
- Booking, reservations or an online store
- Custom functionality, such as calculators, portals or member areas
- Whether your logo and brand assets are ready, or still being designed
Need more than a marketing site, like a client portal or an internal dashboard? That’s custom web applications. Not sure your site needs replacing at all? Read how to know if your website needs a redesign and what makes a B2B website actually convert.
Our Approach
A.C.T.I.O.N.
Web projects for Orillia businesses run through the same ACTION process as our IT work: we learn how you win customers before we touch a layout.
Assess
A real look at your current site, its traffic and what it’s doing for the business today.
Comprehend
We learn who your customers are, the locals and the visitors, and what each needs to see before they call or book.
Tailor
Site structure, content and features planned around your business, not a template.
Implement
The build happens in stages with checkpoints, never a big reveal at the end with no input along the way.
Optimize
After launch we review the analytics and improve what the data says isn’t working.
Nurture
Your team learns to run the site day to day, and future changes don’t start from zero.
Case Studies
Web and Application Work ACT360 Has Delivered
How Sandbox Centre Fixed Its Wi-Fi for Everyday Members and 165-Person Events
Client & Project Snapshot Client Sandbox Centre, a Regional Innovation Centre (RIC)…
Read more about How Sandbox Centre Fixed Its Wi-Fi for Everyday Members and 165-Person Events
How a 35-Person Painting Contractor Cut a $60,000 Server Quote to $25,000
Client & Project Snapshot Industry Commercial painting contractor, with a related c…
Read more about How a 35-Person Painting Contractor Cut a $60,000 Server Quote to $25,000
Custom Software Built on the Autotask API: A Case Study
Client & Project Snapshot Client ACT360 Web & IT (internal project) Engagemen…
Read more about Custom Software Built on the Autotask API: A Case Study
Custom Inventory Software for Field Service Companies: A Case Study
Client & Project Snapshot Industry Commercial refrigeration & HVAC-R field serv…
Read more about Custom Inventory Software for Field Service Companies: A Case Study
Cybersecurity & Fraud Investigation After a Six-Figure Payment Scam Attempt
Client: Confidential Client Location: Ontario, Canada About the Client This Ontario-based organization operates multiple locations and manages a hig…
Read more about Cybersecurity & Fraud Investigation After a Six-Figure Payment Scam Attempt
Streamlining Equipment Identification & Service Workflows with a Custom QR Code System
Client: Confidential Industry: Refrigeration & Construction Services Location: Canada About the Client: Our client is a Canadian service orga…
Read more about Streamlining Equipment Identification & Service Workflows with a Custom QR Code System
Modernizing a Mission-Critical Scheduling & Compliance Platform
Industry: Government-Funded Health & Fall Prevention Programs Location: Ontario, Canada (50+ service locations) About the Client: The organizat…
Read more about Modernizing a Mission-Critical Scheduling & Compliance Platform
Case Study: Escaping a Vendor-Locked RDS Environment with a Move to Microsoft Azure
Client: A Regional Law Firm (anonymous by request) Industry: Legal Services Location: Ontario, Canada About the Client: Our client is an Ontario-bas…
Read more about Case Study: Escaping a Vendor-Locked RDS Environment with a Move to Microsoft Azure
Case Study: Secure Multi-Location Performance Dashboards with Power BI Embedded
Industry: Healthcare Location: Ontario, Canada (multi-location) About the Client: The organization is a multi-location healthcare prov…
Read more about Case Study: Secure Multi-Location Performance Dashboards with Power BI Embedded
Case Study: Microsoft Teams Rooms Boardroom Solution
Client: Zenetec Thornhill About Zenetec: Zenetec is a well-established collision repair and auto services brand that is renowned for its state-of-th…
Read more about Case Study: Microsoft Teams Rooms Boardroom Solution
Mobility Matters: Streamlining Healthcare Operations with Custom Drupal Solutions
Overview Mobility Matters, a leading physiotherapy organization in Ontario, sought to improve operational efficiency, reduce administrative workload…
Read more about Mobility Matters: Streamlining Healthcare Operations with Custom Drupal Solutions
Case Study: Server Room Infrastructure Upgrade
Airdex are expert manufacturers and designers of air moving components, fans and blowers & custom HVAC solutions. The project: ACT360 completed a…
Read more about Case Study: Server Room Infrastructure Upgrade
Case Study: Paging System Audio Upgrade
Client: Zenetec Thornhill About Zenetec: Zenetec is a well-established collision repair and auto services brand that is renowned for its state-of-th…
Read more about Case Study: Paging System Audio Upgrade
Case Study: Secure File Upload Solution for Sensitive Healthcare Data
About the client: The client is a well-established company in the medical sector. Their business involves the processing and transfer of confidential …
Read more about Case Study: Secure File Upload Solution for Sensitive Healthcare DataMeet Your Orillia Web Partners
You’ll work with these two directly, not a rotating account manager.
Adam Bowles
Partner & CEO15+ years helping Ontario businesses close the gap between the technology they bought and the technology they actually need. Adam leads with discovery and won’t recommend anything until he understands how your business runs.
Jeffrey Bowles
Partner & Director of IT ServicesOne of ACT360’s founding team members, trained in computer science at Georgian College. Jeffrey runs the technical foundation your site sits on: hosting, networking and cybersecurity.
The Team Values Behind ACT360’s Web Design in Orillia
Orillia web clients work with the same team behind ACT360’s IT work, held to the same values.
Be the Client
We listen to our clients and other team members to understand the full scope of the requirements and goals. We put ourselves in your shoes as we design and build the processes, tools, and infrastructure that will make your team more productive.
Give the 360° Solution
Our goal is to give our clients the full solution, so your technology becomes a profit enhancer rather than a profit hindrance. That’s why we offer more than a service desk or IT support. We bring a vCIO, IT strategy, and process improvement to the table.
Be a Problem Solver
We look beyond the problem to find its actual source so we can resolve it. When we work with your team and any vendors, we make sure every issue at hand is fully addressed.
Always Looking Forward
We strive to deal with our mistakes as a team, learn from them, fix them, and then not look back and repeat them. We also aim to provide proactive and forward-facing solutions by identifying issues as soon as they’re spotted.
Working to Live, Not Living to Work
We want our employees to feel supported to take care of family and personal needs. So we believe in creating a flexible, asynchronous, and remote-friendly workplace, as long as the work is getting done well and on time, then we are satisfied.
Treating Employees Like Experts
We believe our employees are experts who can be trusted to own their work and feel empowered to improve results. So we trust our experts to create solutions in efficient ways that work for them and to seek continual improvement, for the company and for others.
Questions Orillia Businesses Ask Before a New Website
Whenever a meeting in person helps, since Orillia is about 35 km up Highway 11 from our Barrie office. Most design reviews still happen over screen share and shared drafts, which keeps the project moving between visits.
$5,000 is where ACT360 web projects start. Page count, custom features and integrations such as online booking or a CRM move the final number, and you get the scope, price and timeline in writing before work begins. Web projects have their own project agreement; the 90-day exit clause belongs to Managed IT.
Routine edits like hours, menus, event dates or a seasonal offer are things your staff can make themselves after the training and handoff included with every build. ACT360 stays on hand for bigger changes.
If you have 50 or more employees, your public website has had to meet WCAG 2.0 Level AA since January 1, 2021, minus live captions and pre-recorded audio descriptions. At 20 or more employees you also file an accessibility compliance report, and the next one is due December 31, 2026. Below those sizes the web rule doesn’t apply, but accessible design is still easier for every visitor, so we build it in from the first review. This is a plain-language summary, not legal advice.
Ownership comes first: the domain, hosting account and website logins should be registered to the company, not to a past designer or a former employee. Then make sure the analytics account and the site content can be handed over cleanly with everything else.
Start with the free 30-minute website review. We look at how the site performs, where visitors leave before they get in touch and where your traffic comes from, then tell you plainly what we’d change first.
Find out what your Orillia website is, and isn’t, doing for your business
Book a Free Website ReviewExplore More From ACT360 in Orillia
Is Your Website Ready for Next Season?
The free 30-minute website review shows where visitors drop off and what we’d change first.
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Building Address
By appointment only, 24 Maple Ave, Barrie, Ontario
Business Hours
Monday to Friday, 9am to 6pm
Saturday and Sunday, closed
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