A painting contractor's IT provider quoted $60,000 to replace a failing server. ACT360 asked what the business was planning next, learned an ERP replacement would move their accounting software off-premise within a couple of years, and quoted a smaller server sized to bridge to that migration for $25,000 instead. Read More
ACT360 built a web-based reply portal on the Autotask API to stop customer replies from being duplicated or missed across the team, without replacing Autotask as the system of record. Read More
ACT360 built a custom mobile inventory app for a commercial refrigeration and HVAC-R contractor, closing a daily manual reconciliation gap without replacing the field service platform the business already depends on. Read More
Client: Confidential Client Location: Ontario, Canada About the Client This Ontario-based organization operates multiple locations and manages a high volume of customer transactions, partner relationships, and finance operations. With payments, reconciliations, and external communications happening regularly, trust and accuracy are critical to day-to-day operations. Any fraud… Read More
Client: Confidential Industry: Refrigeration & Construction Services Location: Canada About the Client: Our client is a Canadian service organization with operations across multiple regions. The company delivers refrigeration and construction services across distributed client sites, managing a large and growing volume of equipment in the field. Read More
Industry: Government-Funded Health & Fall Prevention Programs Location: Ontario, Canada (50+ service locations) About the Client: The organization delivers fall-prevention programs for seniors across more than 50 locations, coordinating instructors, class schedules, attendance tracking, and compliance reporting tied directly to government funding… Read More
Client: A Regional Law Firm (anonymous by request) Industry: Legal Services Location: Ontario, Canada About the Client: Our client is an Ontario-based law firm that provides legal services to individuals and businesses across the region. Like most legal practices, it operates in an environment where confidentiality, reliability,… Read More
Industry: Healthcare Location: Ontario, Canada (multi-location) About the Client: The organization is a multi-location healthcare provider operating clinics across Ontario. With multiple locations and teams, leadership needed a clear, consistent way to understand performance across the organization while ensuring that staff only had access to the data relevant to their own location. Read More
Client: Zenetec Thornhill About Zenetec: Zenetec is a well-established collision repair and auto services brand that is renowned for its state-of-the-art facilities, dedication to quality, and exceptional customer service across Ontario. Their Thornhill location deals with high numbers of cars on a daily basis and requires seamless internal communication to support speedy, accurate, and swift operations. The Project: ACT360 was engaged to design and install a dedicated Microsoft Teams Rooms (MTR) boardroom solution for a client… Read More
Overview Mobility Matters, a leading physiotherapy organization in Ontario, sought to improve operational efficiency, reduce administrative workloads, and ensure regulatory reporting compliance. As the business grew, manual processes became unsustainable, creating bottlenecks and limiting the company’s ability to scale. The Challenge Before… Read More
Airdex are expert manufacturers and designers of air moving components, fans and blowers & custom HVAC solutions. The project: ACT360 completed a significant project for Airdex in November 2024, with the goal of upgrading their server room infrastructure. The main aim was to improve the efficiency, accessibility, and security of Airdex’s server operations. This included a total revamp of the existing setup, introducing newer technology and… Read More
Client: Zenetec Thornhill About Zenetec: Zenetec is a well-established collision repair and auto services brand that is renowned for its state-of-the-art facilities, dedication to quality, and exceptional customer service across Ontario. Their Thornhill location deals with high numbers of cars on a daily basis and requires seamless internal communication to support speedy, accurate, and swift operations. The Project: ACT360 was assigned to improve Zenetec Thornhill’s… Read More
About the client: The client is a well-established company in the medical sector. Their business involves the processing and transfer of confidential healthcare and financial information; thus secure, compliant data handling becomes an essential part of their business. The Project: The client worked with ACT360 in January 2025 to create a secure file upload system on their WordPress website. The objective was to achieve a smooth but extremely secure process for users… Read More
