Managed IT

Dedicated, Strategic and Expert Support to Push Your Business Forward

We believe that you should actually like working with your IT team! A dedicated group of people that promptly resolves IT issues, proactively acts to prevent problems, and constantly monitors, optimizes and offers insights… all to enable your growth.

500
+
Clients handled
15
years
in Business
4.8/5
stars
Google/ Clutch Reviews

Why Partner With Us

ACT360’s Managed IT Services transform your technology department into a growth enabler.

If you are facing any of the below with your IT team, whether that team is in-house, a break-fix support desk, or another managed IT service provider, then it’s time for an upgrade to ACT360’s Managed IT Services.

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Pain Points

Are Windows updates causing lag, decreasing productivity during business hours?
Are slow logins costing your staff time and production?
Are you facing rising costs every year despite stable licenses on your machines?
Do you have repeated issues with printers and network connectivity?
Are you dealing with a lack of ownership over network issues from your existing team or vendors?
Do you experience finger-pointing instead of someone truly stepping up?
Do you face slow response times or times that are not what they should be for your investment?
Do you get referred by your managed IT service provider to their contractual SLAs to justify slow responses?  
Do YOU have to bring up issues to your provider, rather than trusting that your provider will bring important and timely issues to you?

Our Approach

A.C.T.I.O.N.

We believe that driving growth and business value is only possible through a full discovery phase, followed by tailoring a digital transformation strategy that would push your business forward. 

That's why we've developed A.C.T.I.O.N., a signature and comprehensive approach that’s designed to guide your path to digital success.

A

Assess

We start by listening to your story—the inception, evolution, and aspirations for growth.

C

Comprehend

Because we fully cater to your technological needs, we become familiar with every detail of your business.

T

Tailor

We fully understand your business’s unique needs and put our technical expertise at your disposal.

I

Implement

From initial strategy to final implementation, your digital journey to growth is made simpler.

O

Optimize

We will help you see ROI by creating goals, observing performance, measuring project success, and optimizing constantly.

N

Nurture

Your business goals will be further driven by your people with our hands-on sessions to build internal knowledge.

Experience the Complete & Robust Technical Support You Deserve

Explore the Full Range of Our Managed IT Services as the Top IT Managed Service Provider in Barrie & Southern Ontario

At ACT360, it’s the people behind the processes which drive us. Our People-First Onboarding gets to know the who, what, and why behind your current setup. We also immediately backup everything before we touch anything. This reduces any risk of downtime and ensures a smooth transition process.

We’ll benchmark how productive your team is and how you work before we make ANY recommendations.

As part of the onboarding process, we’ll also build your IT dashboard giving you access to on-demand insights about uptime, ticket volume, and other key performance indicators.

After the People First Onboarding and benchmarking are complete, we’ll help your existing team or MSP migrate to new hosting, servers, or applications as needed to transition smoothly and without risk to your day-to-day operations or customer experience. Learn more about our MSP migration process.

Once we have a good sense of your benchmarks, existing processes, and existing technology, we’ll make a series of strategic recommendations to optimize how you’re working, speed up your network, and streamline helpdesk resolution.

You’ll also get access to on-demand reports about your network, helpdesk usage, and more. Just ask and they’ll be sent your way!

The DEEP MSP™ program also includes a fractional and virtual CIO, “VCIO”. Learn more about why we’ve included VCIO services into our MSP offering and how you’ll benefit by clicking here.

Security is essential, which is why we’ve got you covered. Included in our work is 24/7 antivirus installation and monitoring for ultimate peace of mind. Learn more about our antivirus services.

ACT360’s DEEP MSP™ includes access to an experienced IT team who will troubleshoot and resolve technical issues which come up WITHOUT you having to be a “squeaky wheel”. Learn more about our IT Services.

Another feature of DEEP MSP™ is the “Remote First” Laptop setup. Gone are the days where you need to mail your laptop or wait days in order for it to be “set up”. Using advanced and Microsoft-approved tools, you’ll be able to open your laptop and begin working even if you’re away from a company office.

The DEEP MSP™ Quarterly Business Review (QBR) is an essential and value-added part of the process. Every three months we’ll meet with your leadership to review the past quarter, identify new processes to automate, and plan for upcoming technology projects. Learn more about the VCIO-led QBRs here.

The DEEP MSP™ Quarterly Business Review (QBR) is an essential and value-added part of the process. Every three months we’ll meet with your leadership to review the past quarter, identify new processes to automate, and plan for upcoming technology projects. Learn more about the VCIO-led QBRs here.

act360

The Barrie IT Services Company You've Been Looking For!

Act360 Web & IT Inc. is your full-service IT services company in Barrie and Southern Ontario.

Act360 is the full service IT services company your Barrie and Southern Ontario needs.

When you partner with Act360. You have a team of dedicated IT services professionals based in Barrie to oversee all your business IT needs.

We’ll enhance your infrastructure with our unsurpassed experience by providing you with an outsourced solution that decreases company expenses while providing superior service.

Our team will be your solution whether you need a quick fix to a hardware issue or ongoing monthly support, management, and observation to prevent emergencies.

Over the last 10+ years, Act360 has become the premier source of IT services in Barrie and the surrounding area.

Whether you want to prevent ongoing issues or ensure the safety of your data, we’ll help you do it. Fast.

Our staff of IT and internet experts will be there by your side helping you through planning and sourcing the tech set up your company needs — easier and faster than you’d think was possible.

Call the Barrie IT services team today at Act360 to get your free IT services proposal.

Get in Touch

Frequently Asked Questions

IT services management is about more than just fixing problems when they occur. ACT360 is proactive IT management: it keeps a watchful eye on your technology and ensures it remains efficient and effective. This ITSM methodology eliminates downtime, enhances security, and delivers cost predictability. Managed IT support services make sure that everything still runs smoothly, and your team can concentrate on growth.

If you’re consistently facing issues such as slow logins, printer and network issues, increasing IT costs, and slow response times from your current support provider, it’s time to consider a change. At ACT360, our small business IT managed services make those pain points into potential for growth, with rapid response, proactive planning, and expert direction.

Yes, we are the #1 managed IT service provider in Barrie and Simcoe County, but that doesn’t mean we can’t take care of you practically anywhere in Southern Ontario and within the GTA. If you’re looking for “managed IT services near me,” you’ll quickly discover that ACT360 provides local IT support with remote-first practicality for clients around the globe.

Everything That You Need In One Contract is included in all our managed services IT packages. You will have everything at your disposal from 24/7 help desk support, antivirus monitoring, network maintenance, to IT quarterly reviews, IT dashboard reporting, and virtual CIO services. And we also do onboarding, migrations, and automation of processes; so we are a real long-term IT partner.

Hiring a full-time IT staff can be expensive in terms of salaries, benefits, training, and so forth. In partnering with ACT360 as your managed IT services provider, you have a full team of experts at your service at a fraction of the cost. You reap enterprise-level support, forward-looking strategy, and technology prowess, without depleting your budget.

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