Mobility Matters: Streamlining Healthcare Operations with Custom Drupal Solutions

Overview 

Mobility Matters, a leading physiotherapy organization in Ontario, sought to improve operational efficiency, reduce administrative workloads, and ensure regulatory reporting compliance. As the business grew, manual processes became unsustainable, creating bottlenecks and limiting the company’s ability to scale. 

The Challenge 

Before partnering with ACT360, Mobility Matters faced:
• Time-consuming manual administrative tasks, increasing staff workload.
• Complex reporting requirements that were difficult to manage and prone to error.
• Inefficient resource allocation, limiting service delivery and growth.
• The need to integrate new systems without disrupting ongoing operations. 

To continue delivering high-quality patient care while expanding, Mobility Matters needed a robust, scalable, and tailored digital solution. 

The Solution 

ACT360 collaborated with Mobility Matters to design and implement a custom Drupal-based web application, including: 

• Administrative Task Automation – Reduced manual workload, freeing up staff to focus on patient care.
• Custom Reporting Module – Simplified complex reporting requirements, ensuring accuracy and regulatory compliance.
• Resource Optimization Tools – Improved staff and facility scheduling to increase efficiency.
• System Integration – Seamlessly connected new software to existing systems, enabling a smooth transition without disrupting services. 

The Results 

• Significant Reduction in Administrative Workload – Staff could dedicate more time to patient care.
• Improved Reporting Accuracy and Compliance – Enhanced data tracking and reduced errors.
• Enhanced Resource Efficiency – Optimized scheduling and reduced operational overhead.
• Increased Scalability – The new platform supported business growth and improved service delivery. 

Conclusion 

Through a strategic partnership with ACT360, Mobility Matters achieved a successful digital transformation. The custom Drupal solution streamlined daily operations, improved compliance, and enabled the organization to focus on what matters most—providing exceptional patient care. 

A Word from ACT360’s CEO 

"We don't just build websites—we build solutions that align with how our clients work and grow. For Mobility Matters, that meant creating a flexible, compliant system that could evolve alongside their business. That’s what a true technology partnership delivers."
— Adam Bowles, CEO, ACT360 

We Help Businesses Like Yours 

ACT360 has helped businesses across Ontario and beyond streamline operations, reduce costs, and improve their customer experience. Let’s do the same for you. 

Find out how we can help. Contact us today!
Contact Us – ACT360 Web & IT | Barrie, ON