ACT360 RESOURCES

IT & TECHNOLOGY INSIGHTS FOR ONTARIO BUSINESS LEADERS

Page 6 of 11

ALL ARTICLES

Latest IT & Technology Insights

Two programmers analyzing code on a large screen, one pointing while holding a laptop

Blog

What is the Difference Between IT and ITSM?

Many business leaders assume IT and ITSM are the same thing... but actually they’re not. Knowing the difference between the two can do wonders…

September 17, 2025 Read More

Woman reviewing documents at a desk with computer screens, while a colleague works in the background.

Blog

What is the Scope of IT Managed Services?

Every business needs technology to run, but not every business has the time or resources to stay on top of managing it. For most…

September 17, 2025 Read More

Futuristic circular library with glowing blue screens among tall bookshelves

Blog

What is a Managed Service in ITIL?

The ITIL (Information Technology Infrastructure Library) is the world’s most widely adopted approach to IT service management. It sets the standard for how IT…

September 17, 2025 Read More

Two IT specialists working on laptops in a server room with illuminated racks

Blog

Why Do You Need Managed IT Services?

Imagine coming in on a Monday morning, only to discover your network is out, leaving your staff idle and helpless, and your customers waiting,…

September 17, 2025 Read More

A gentleman reaching over a table of computers

Blog

What Is the IT Managed Services Model?

The IT Managed Services Model is when you outsource IT management to a dedicated provider on a proactive basis; the keyword is “managed”. That’s…

August 18, 2025 Read More

Blog

Why Your Company Needs More than Office 365 Security

Most companies take it for granted that their data is going to be secure by default when they roll out Microsoft 365. Far from it, actually. Office 365 does have built-in security when it comes to spam blocking and basic MFA (multi-factor authentication),…

August 5, 2025 Read More

Laptop and phone showing the app for Microsoft teams

Blog

How Small Businesses Can Maximize OneDrive and Microsoft Teams

Think OneDrive is just cloud storage? Or that Teams is just for video calls? Think again. Small businesses often use Microsoft 365 tools at surface…

August 5, 2025 Read More

Businessperson touching a virtual interface with icons and the word ‘Recap’ displayed at the center.

Blog

How Microsoft Copilot Is Changing Business Meetings

Think of your last meeting. Did everyone walk away with clear action items? Did someone forget to take notes? Did follow-ups get buried in…

August 5, 2025 Read More

Person typing on laptop with digital flowchart graphics overlay

Blog

Custom Copilot Agents: Automate Business Tasks Your Way

AI tools are everywhere, but few truly understand your business. That’s where Microsoft Copilot custom agents stand out. Unlike generic chatbots or task tools,…

August 5, 2025 Read More

STAY AHEAD

Get IT Insights That Actually Help

Practical guidance on managed IT, cybersecurity, and technology planning for Ontario businesses — delivered monthly. No fluff. No sales pitch.

Newsletter signup coming soon.

Not Sure Where Your IT Stands?

Get a no-obligation assessment of your current environment.

Get an Assessment

Stop Guessing. Start With an Assessment.

A no-obligation review of your current IT environment — what’s working, what’s not, and what to do about it, before you sign anything.

Get Your Free Assessment

No obligation · Local Ontario team · 90-day exit clause on Managed IT