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IT & TECHNOLOGY INSIGHTS FOR ONTARIO BUSINESS LEADERS

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Latest IT & Technology Insights

Two colleagues smiling and discussing work while standing in an office; the woman holds an open laptop, and the man, dressed in a suit, listens attentively beside a glass wall with blinds.

Blog

Are Managed Services the Same as Outsourcing?

This is a question we’re often asked. They might seem like two sides of the same coin, as both involve handing over some IT…

October 30, 2025 Read More

Two IT professionals working together at a computer workstation, analyzing code displayed on a large transparent screen; the woman types while wearing a headset, and the man observes closely beside her.

Blog

IT Consulting vs. MSP: What’s the Difference?

Ever wonder whether your business needs IT Consulting or a Managed Service Provider (MSP)? You’re not alone. The two terms are often used interchangeably,…

October 30, 2025 Read More

Two people working side by side in a dimly lit control room, looking at large computer monitors displaying complex data visualizations and system analytics.

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What is the Difference Between IT and ITSM?

When it comes to technology in business, people often confuse two terms: IT (Information Technology) and ITSM (IT Service Management). They’re closely related, but…

October 30, 2025 Read More

Uncategorized

People-Centric Tech for Ontario’s Leaders in Manufacturing

ACT360 was proud to join hundreds of Ontario’s most innovative at ADM Toronto 2025, the province’s largest Manufacturing & Technology trade show. Held at…

October 27, 2025 Read More

Blog

ACT360 Among Barrie’s Top 3 IT Service Providers According to ThreeBestRated®

We are thrilled to pass on some great news: ACT360 has been rated among Barrie's Top 3 IT Service Providers by ThreeBestRated®! This is…

September 25, 2025 Read More

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Blog

What is Meant by Managed IT Services?

When business owners hear Managed IT Services, most of them just think of it as just outsourcing tech problems. The truth is that it’s…

September 18, 2025 Read More

Two programmers analyzing code on a large screen, one pointing while holding a laptop

Blog

What is the Difference Between IT and ITSM?

Many business leaders assume IT and ITSM are the same thing... but actually they’re not. Knowing the difference between the two can do wonders…

September 17, 2025 Read More

Woman reviewing documents at a desk with computer screens, while a colleague works in the background.

Blog

What is the Scope of IT Managed Services?

Every business needs technology to run, but not every business has the time or resources to stay on top of managing it. For most…

September 17, 2025 Read More

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Blog

What is a Managed Service in ITIL?

The ITIL (Information Technology Infrastructure Library) is the world’s most widely adopted approach to IT service management. It sets the standard for how IT…

September 17, 2025 Read More

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