u003cemu003eWebsite Accessibilityu003c/emu003e for Act 360 Web and IT Inc

ACT360 Managed Services® is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.rnu003ch3u003eConformance Statusu003c/h3u003ernThe Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The ACT360 Managed Serviceswebsite is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.rnu003ch3u003eAdditional Accessibility Considerationsu003c/h3u003ernAlthough our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: Images of text are only used for decorative purposes. Re-authentication, after a session expires, does not cause loss of data. Some videos may have sign language interpretation.rnu003ch3u003eFeedbacku003c/h3u003ernWe welcome your feedback on the accessibility of the ACT360 Managed Services website. Please let us know if you encounter accessibility barriers on the website:rnrnBarrie‚rn1-24 Maple Ave,rnOntario,rnL4N 1R6rnrnPhone / Fax: u003ca href=u0022tel:7057392281u0022u003e(705) 739-2281u003c/au003ernrnOffice Hours: 9:00 am – 6:00 pm Monday through Friday Central Time.rn24-hour, evening, and weekend support available by calling the numbers listed above.rnu003ch3u003eTechnical Specificationsu003c/h3u003ernAccessibility of the ACT360 Managed Services website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:rnu003culu003ern tu003cliu003eHTMLu003c/liu003ern tu003cliu003eWAI-ARIAu003c/liu003ern tu003cliu003eCSSu003c/liu003ern tu003cliu003eJavaScriptu003c/liu003ernu003c/ulu003ernThese technologies are relied upon for conformance with the accessibility standards used.rnu003ch3u003eLimitations and Alternativesu003c/h3u003ernDespite our best efforts to ensure accessibility of the ACT360 Managed Services website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below. Known limitations for Managed Services website:rnu003culu003ern tu003cliu003eComments from users: uploaded images may not have text alternatives because we cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 10 business days. Please contact u003ca href=u0022mailto:[email protected]@act360.cau003c/au003e or u003ca href=u0022mailto:[email protected]@act360.cau003c/au003e if you encounter an issue.u003c/liu003ern tu003cliu003eArchived documents: might not work with current assistive technologies because they use outdated technologies that do not support accessibility. We convert documents to new formats upon request within 3 business days. Please contact u003ca href=u0022mailto:[email protected]@act360.cau003c/au003e or u003ca href=u0022mailto:[email protected]@act360.cau003c/au003e for support.rnFormal approval of this accessibility statement is approved by Tektonic Managed Services.u003c/liu003ernu003c/ulu003ernu003ch3u003eFormal Complaintsu003c/h3u003ernWe aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days. You are entitled to escalate a complaint to the national authority, should you be dissatisfied with our response to you.