Small Business IT Service | ACT360 Web & IT inc

Small Business Productivity

How to Handle Your Tech Needs without Having to Hire a Full Tech Team or Risk Security Breaches with

ACT360’s Small Business Productivity Package

As the CEO of a small business, the buck stops with you. So, when hackers attempt to steal your customer data. . . or viruses steal your team’s productivity. . . it’s up to YOU and your team to pick up the pieces.

If you’re relying on an internal team member, you’re relying on that one person’s experience to prevent and solve complex IT problems. And if that team member is YOU, then you’re leaving your IT to chance. Without an experienced team on board, you face unnecessary risks and a costly IT bill should anything go wrong.

What Could Go Wrong?

Even for small companies and non-profits, there’s the potential for problems if you aren’t proactively managing for risk, including:

Malicious injection of malware and viruses that slows down your computers, reroutes your websites, and puts your data at risk

Slow computers thanks to a lack of routine optimization and cloud storage

Losses of invaluable files, videos, and client data due to hardware or server losses

Former employees or volunteers shutting down applications and stealing data due to a lack of centralized access control

Introducing the Small Business
Productivity Package

Designed for small businesses with fewer than 10 employees, our Small Business Productivity
Package supports your small business growth through:

One-time Security Assessment to ensure your setup is secure

Included Antivirus Installation, Fixes, and Updates to maintain 24/7 coverage

Daily Automated Data Backups to the cloud for peace of mind

20+ On-Demand Office365 Training Courses to help your team get the most of O365

360 Degree Knowledge Bank so when something goes wrong, we know what’s going on in your network, systems, and business to help support any issues

Individual PC Backups so no data is lost (up to 50GB total)

Complete System Security Management keeping your Windows and Antivirus Updated

New Computer Purchasing & Replacement (including setup!) so you can ensure it’s done right

Helpdesk Support via Email, Phone, & Ticket from ACT360’s expert IT team when needed, with 1 hour for every five (5) users included at no extra cost

Helpdesk Ticketing Software + Reporting to track your team’s ticket volume and trends

Service Coordinator giving you a knowledgeable, friendly point of contact for escalating IT issues to your support team

The Small Business Productivity Package gives your growing small business maximum tech coverage at an affordable price. And because we know your business, this option ends up being cheaper than most “Break/Fix” providers should an issue arise.

Download the Small Business Productivity Package Info Kit

Ready to see if our small business friendly comprehensive IT solution is for you? Download the FREE and no-obligation Info Kit today. You’ll get a downloadable and printable Info Kit you can read on your terms, share with other decision-makers, and use to

We’ll follow up with valuable info and an invitation to talk to the team, but it’s not required to get this FREE information packet.

Frequently Asked Questions

My team is larger than 10 people. Why isn’t this program right for me?

DEEP MSP has simple, per-user pricing that’s all inclusive. Click aSmall teams with fewer than 10 employees tend to have different tech needs than a growing company with 15, 25, or even 75 employees. The amount of helpdesk support also goes up, which makes it more economical for you to support your team’s questions and issues at an all-inclusive helpdesk model via our DEEP MSP Program, rather than with this more limited program.here to explore our pricing.

Do you have to be onsite to deploy new computers?

Nope! Once we set it up, your team can take advantage of secure remote deployment that’s as easy as turning on the laptop, logging in, and letting the startup software do its work to setup and configure everything needed. Ask us about this on our call if you’re interested.

Our company runs proprietary software, such as AutoCAD. Can you still help?

Of course! Our best clients are accountants, dentists, engineers, and others who have proprietary software needing complex software support.

How does this program increase my team’s productivity?

We’re obsessed about leveraging technology to improve productivity, because when your team is more productive, your business is more profitable. We use proven Microsoft tools and business process optimization to automate manual tasks and streamline internal processes.

What happens if something DOES break? What will that look like in terms of costs?

The reason we include the 360 Degree Knowledge Bank is so that IF in the unlikely event something does happen, we have a head start on what could be going wrong and how to fix it quickly. And quicker resolution means a more affordable resolution for you. With Break/Fix providers, they’re starting from scratch each time, leading to hefty invoices. With ACT360’s Small Business Productivity Package, any fixes leverage knowledge of your systems and setup, our 10+ years IT experience, our cross-industry experience, and our Microsoft and networking expertise. . . giving you faster response and resolution times.

Talk to us to learn more about this program and how you’ll benefit.

When should we begin the conversation?

That depends on you! If you have an upcoming quarterly or annual budget meeting coming up, it’s wise to begin talking to use as soon as possible so we can explore how you’ll benefit and if this program meets your needs. Otherwise, book a call at any time.

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