The Great IT Debate

Outsource IT services in Barrie? What are the pros and cons? Hire In-house IT? What are the pros and cons. Find out here.

Should Our Barrie Business Outsourced IT Services Or Hire An In-House IT Department?

Discover the pros and cons of outsourcing IT services versus hiring an internal IT resource for your business in Barrie, Ontario, and make the best decision for your company's success.

Ah, the age-old conundrum: Should my business in Barrie, Ontario, outsource my IT service or hire an internal IT resource? As a business owner in the digital era, having a reliable and efficient IT infrastructure is critical. But figuring out the best way to manage it can feel like walking a tightrope. Worry not, dear reader! In this article, we'll dive into the advantages and disadvantages of both options, answer some frequently asked questions, and help you make an informed decision that's perfect for your business.

The Outsourcing Option: Pros and Cons

Benefits of Outsourcing

  • Cost savings: Outsourcing often leads to lower expenses due to economies of scale and access to skilled professionals at competitive rates.
  • Flexibility: You can scale your IT support up or down as needed without the long-term commitment of hiring full-time staff.
  • Expertise: Outsourced IT providers specialize in technology, so you'll benefit from their vast experience and knowledge.
  • Risk reduction: By sharing IT responsibility with a third party, you can mitigate potential risks and liabilities.

Drawbacks of Outsourcing

  • Less control: You might lose some control over your IT systems and processes when outsourcing.
  • Security concerns: It's crucial to ensure the outsourced IT provider takes data security seriously to prevent potential breaches.
  • Communication challenges: Working with an external team may sometimes result in communication barriers and slower response times.

The In-House Route: Pros and Cons

Benefits of Hiring an Internal IT Resources

  • More control: With an in-house IT team, you have direct control over your technology infrastructure and can quickly address issues.
  • Faster response times: Your internal IT staff will be more familiar with your systems and can address problems promptly.
  • Company culture: An in-house team is more likely to align with your company's values and culture, fostering better collaboration.

Drawbacks of Hiring an Internal IT Resource

  • Higher costs: Employing an in-house IT team can be more expensive, including salaries, benefits, and ongoing training.
  • Limited resources: Smaller businesses may struggle to attract and retain top IT talent due to limited budgets and career growth opportunities.
  • Scaling challenges: Expanding or reducing an in-house IT team can be time-consuming and disruptive.


  • How can I ensure my outsourced IT provider is reliable and trustworthy? Research potential providers, ask for references, and examine their track records, certifications, and security measures.
  • Can I combine outsourcing and in-house IT resources? Absolutely! Many businesses opt for a hybrid approach, outsourcing specific tasks while maintaining an internal IT team for core functions.
  • How do I decide if outsourcing or hiring an internal IT resource is best for my business in Barrie, Ontario? Consider factors such as your budget, company size, IT needs, and desired level of control over your IT infrastructure when making this decision.


There you have it! Ultimately, the answer to "Should my business in Barrie, Ontario, outsource my IT service or hire an internal IT resource?" depends on your unique business needs and goals. Consider the pros and cons of each option, review the FAQs, and weigh your organization's specific requirements. A hybrid model may sometimes provide the ideal balance of control, flexibility, and expertise.

If you're a business owner in Barrie, Ontario, and you're considering outsourcing your IT services or hiring an in-house team, ACT360 is here to help. With a proven track record of assisting local organizations, ACT360 can provide valuable guidance and support to make the best decision for your company. Here's how ACT360 can be your trusted partner in this journey:

  1. Comprehensive Consultation: ACT360 takes the time to understand your business's unique needs, goals, and constraints. This holistic approach allows them to recommend the most suitable IT management strategy: outsourcing, hiring an in-house team, or combining both.
  2. IT Needs Assessment: ACT360's team of experts will thoroughly assess your current IT infrastructure and identify areas for improvement. This process ensures you make an informed decision about your IT resource management.
  3. Vendor Selection and Management: If outsourcing is the best route for your business, ACT360 can help you find and evaluate reliable IT service providers. They will also oversee vendor management to ensure seamless communication, performance monitoring, and risk mitigation.
  4. In-House IT Team Support: If you decide to hire an internal IT resource, ACT360 can provide training, onboarding assistance, and ongoing support to your team. This ensures your in-house staff is well-equipped to manage your IT infrastructure efficiently.
  5. Hybrid Solutions: For businesses that choose a hybrid model, ACT360 can design a customized plan that combines the benefits of outsourcing and in-house IT management. This tailored approach enables you to enjoy the best of both worlds while maximizing your IT investment.

In conclusion, ACT360 is committed to helping businesses in Barrie, Ontario, navigate the complex decision-making process of outsourcing their IT services or hiring an internal IT resource. With their extensive experience, skilled team, and customer-centric approach, ACT360 can guide you in making the best choice for your organization's success. So why wait? Contact ACT360 today and take the first step towards a more efficient and reliable IT infrastructure.

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